Director, Technology Business Operations

At PitchBook a Morningstar company we are always looking forward. We continue to innovate evolve and invest in ourselves to bring out the best in everyone. Were deeply collaborative and thrive on the excitement energy and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means theres going to be some ambiguity along the way but we excel when we challenge ourselves. Were willing to take risks fail fast and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook you will be part of a team of big thinkers innovators and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view so we work closely with partners around the globe. As a team we assume positive intent in each others words and actions value constructive discussions and foster a respectful working environment built on integrity growth and business value. We invest heavily in our people who are eager to learn and constantly improve. Join our team and grow with us!

We are seeking a highly strategic engineeringfluent Director Technology Business Operations to operate the Office of the EVP Technology & Engineering and amplify the impact of our technology leadership across a global Technology organization (500 employees). Youll translate strategy into execution run the operating cadence and drive crossfunctional alignment so Product Engineering Data Collection Technology AI/ML Enterprise Technology and Technology Operations deliver reliably against company priorities. You will combine technical depth with program rigor - able to interrogate proposals shape architecture decisions and accelerate outcomes on the most important bets. Success looks like a predictable operating system sharper portfolio choices and visible improvements in delivery velocity and reliability.

Primary Job Responsibilities:

Strategic Leadership & Portfolio

• Serve as a thought partner to the EVP shaping priorities sequencing big bets and maintaining a transparent risk & decision log
• Translate strategy into OKRs KPIs and investment theses; ensure capacity/headcount plans and budgets align to those bets
• Lead annual and quarterly planning (OKRs capacity headcount) and ensure roadmaps across Technology & Engineering functions

Technical Program & Architecture Stewardship

• Run the technical RFC process and technology review cadence; drive crisp designdoc hygiene and decision records
• Partner with platform/data/ML/security leaders to ensure alignment across cloud strategy data platforms (e.g. Snowflake) AI initiatives and engineering metrics; elevate tradeoffs to the EVP when needed
• Lead buildvsbuy with TCO/ROI risk and vendor diligence (with Security/Legal); oversee platform migrations and critical technical partnerships
• Champion engineering health metrics (SLIs/SLOs DORA SPACE) and ensure telemetry informs resourcing and priority calls

Operating System & Business Rhythm

• Build and run the cadence: weekly staff technical deep dives QBRs leadership offsites; ensure agendas narratives and prereads produce decisions
• Improve mechanisms that increase visibility predictability and accountability (dashboards scorecards postmortems retros)
• Partner with Technology Operations Finance HR Talent Procurement and Program Management on budgets hiring pipelines vendor management and governance

Planning Delivery and Risk

• Maintain the enterprise technology portfolio and critical path; surface dependencies and resolve crossteam tradeoffs quickly
• Oversee single point of ownership for initiatives
• Ensure oversight of tier-1 incidents; ensure incident RCAs drive systemic fixes
• Apply Agile Lean and FastFlow principles to reduce lead time and improve flow efficiency across teams

Leadership Enablement & Communications

• Craft EVPlevel communications: board/exec updates town halls technical narratives and customerfacing materials; ensure messagemarketmetrics alignment
• Serve as a proxy for the EVP in forums and decision meetings with preagreed authority
• Represent the EVP Technology in predefined forums (e.g. initiative reviews architecture boards) and commit to direction when proposals meet agreed criteria
• Approvals: Recommend budget tradeoffs and vendor selections
• Lead changemanagement initiatives in org design hiring and culture; model the companys values

People Culture & Org Health

• Foster belonging psychological safety candor and continuous improvement; promote clear ownership and decisionmaking
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelors or Masters in Computer Science Computer Engineering or similar
• 12 years in technology roles (Engineering Architecture Product/TPM) including operating at senior levels in a 500 employee tech org
• Demonstrated ability to evaluate technical designs (cloud architecture data platforms AI/ML services security posture) interrogate tradeoffs and align to strategic outcomes
• Track record running large crossfunctional programs in ambiguous environments; expert in OKR and portfolio governance
• Strong working knowledge of Team Topologies and organizing technology teams at scale
• Exceptional written/verbal communication and influencing skills; high EQ professionalism and discretion
• Handson familiarity with cloud (AWS/GCP) data platforms (e.g. Snowflake) observability (SLIs/SLOs) CI/CD and container orchestration
• Experience leading technology review processes; comfort with DORA/SPACE metrics and reliability practices
• Prior Chief of Staff or similar strategic leadership experience preferred
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD LTD AD&D and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days sick days and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $205000-$275000
• Target annual bonus percentage: 20%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity strengthens our connections and drives the innovation that sets us apart. Our culture is built on spontaneous momentsthose hallway conversations whiteboard brainstorms and shared celebrations in each of our global officesthat simply cant be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-TK1

#LI-Onsite