Salary range: 90k-115k
Job Title: Network Engineer (3CX Meraki Fortinet UniFi)
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Job Summary:
We are seeking a well-rounded Network Engineer with a strong background in 3CX phone systems and a solid understanding of modern network infrastructure. This role will be responsible for the implementation maintenance and support of voice and network systems including 3CX Cisco Meraki Fortinet firewalls and Ubiquiti UniFi switches and access points. The ideal candidate will ensure seamless voice communication secure network operations and reliable connectivity across multiple sites. This is a 3 day in office position and can change based on company/department policy.
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Key Responsibilities:
VOIP / 3CX:
Design implement and maintain 3CX VOIP systems (cloud and on-prem).
Configure SIP trunks IVRs queues ring groups voicemail E911 call forwarding and remote extensions.
Deploy and support IP phones (Yealink Polycom) and 3CX softphone/mobile apps.
Monitor call quality manage call logs and report troubleshoot SIP/RTP issues.
Ensure 3CX system security updates backups and integrations (CRM Teams etc.).
Networking:
Configure manage and troubleshoot Cisco Meraki MX/MS/MR devices including:
o VLANs site-to-site VPNs client tracking and traffic shaping
Deploy and manage Ubiquiti UniFi switches and wireless access points using UniFi Controller.
Administer Fortinet firewalls including firewall rules NAT VPNs intrusion prevention and content filtering.
Monitor network performance and troubleshoot LAN/WAN wireless and VPN connectivity.
Coordinate with ISPs SIP trunk providers and vendors for circuit and service issues.
Perform regular network assessments and implement improvements for scalability and security.
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Required Qualifications:
Bachelors degree in information technology Computer Science or related field (or equivalent work experience).
5-6 years of experience in network engineering or administration.
Strong knowledge of SIP RTP NAT QoS VLANs DNS DHCP TCP/IP.
Experience with Cisco Meraki Fortinet and Ubiquiti UniFi environments.
Ability to read and interpret network diagrams and packet captures (Wireshark).
Working knowledge of Windows Server Active Directory and basic Linux.
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Preferred Qualifications:
3CX Advanced Certification or Meraki/Fortinet/Ubiquiti certifications.
Experience with multi-site or distributed network environments.
Experience in VOIP engineering with hands-on 3CX administration.
Familiarity with cloud infrastructure (e.g. 3CX-hosted PBX Azure).
Design implement and manage secure and scalable Azure networking solutions including virtual networks (VNets) firewalls VPNs and network security groups (NSGs).
Scripting or automation knowledge (PowerShell Python) is a plus.
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Soft Skills:
Excellent troubleshooting documentation and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational skills with attention to detail.
Customer service mindset and attention to detail.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Required Experience:
IC
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