Assistant Executive Housekeeper

Develop your career at Strand Palace Great Place to Work

Join our team at Strand Palace in the heart of central London! We are looking for an Assistant Executive Housekeeper to support the Executive Head Housekeeper in the overall management of the housekeeping team and ensure all areas of the hotel are maintained to the highest of standards. Help us bring our mission of Serving London Love to life!

About Strand Palace

Part of London & Regional Hotels Strand Palace is one of Londons largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London all 788 guest rooms lobby restaurant and bar are refurbished to a modern and contemporary style inspired by the hotels popular art deco era in the 1920s.

About LR Hotels

LR Hotels is a highly motivated family-owned global hotel investment and management company committed to delivering excellent hospitality and creating long-term sustainable value. The company owns an extensive portfolio with approximately 21500 bedrooms across 90 hotels in the UK Continental Europe the US and the Caribbean.

Benefits

Working at Strand Palace has its perks. As part of our team youll have access to a range of benefits including:

• Clear career pathways with paid training development courses and apprenticeship opportunities to help you grow and succeed
• Health cashback plan for dental vision physiotherapy and many other expenses
• Life assurance cover for peace of mind
• 50% off food and drinks in our hotel bar and restaurant for you and your friends and family
• Exclusive discounted room rates at Strand Palace for you and your loved ones
• Special discounts at hotels around the world including the LR Hotels collection
• Instant access to your wagesthrough Wagestream no more waiting for payday!
• Free meals on every shift breakfast lunch and dinner included
• Earn up to 300 with our Introduce a Friend bonus scheme when you refer someone great
• Free laundry and dry cleaning saving you time and money
• Enjoy a paid half-day off on your birthday because you deserve to celebrate!
• Regular team socials and parties including fun nights out at London activity bars with free food drinks and great company
• A paid volunteering day each year to support a cause close to your heart
• 24/7 access to confidential support services including counselling legal advice and financial guidance.
• Northbank Privilege Card giving you discounts at local shops restaurants and attractions.

Key Responsibilities

• Manage the day-to-day operations of the department in the absence of the Executive Head Housekeeper
• Manage payroll and expenses of the department in line with hotel occupancy
• Conduct daily spot checks of the rooms and public areas report any maintenance issues or quality concerns and ensure they are rectified
• Monitor flow of rooms throughout the day to ensure sufficient rooms are inspected and ready for check-ins assisting when necessary
• Monitor performance of our all team members give feedback and keep our agency partners informed for formal further follow-up if needed
• Identify and analyse operational challenges in the department and deliver solutions for improvement or change

What Were Looking For

• Proven leadership experience in within hospitality
• Strong organisational skills with experience managing large and diverse teams
• Approachable hands-on and passionate about guest experience and team development
• Drive to go above and beyond in exceeding guest expectations and finding ways to continually improve service.

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned theGreat Place to Workcertification and for good reason. Were more than just a hotel - were a team that values connection quality and a little fun along the way. Our culture thrives on exceptional service genuine interactions and a shared passion for hospitality.

We describe ourselves asconfident creative and personable- if that sounds like you we think youll fit right Strand Palace youll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events we host a wide range of well-being activities that help our teams connect recharge and celebrate achievements across the hotel.

Were also proud to be leaders in sustainability and social impact. Strand Palace has been awarded theGreen Keyfor two consecutive years and is part of theFuturePlusprogramme - a commitment to creating a positive impact across environmental sustainability social responsibility diversity and inclusion and climate action.

Come be part of something meaningful.

Join us at Strand Palace - where your personality and purpose can shine.