AVD VDI Engineer

Azure Virtual Desktop (AVD) Engineer

Location: Washington D.C. (Hybrid/Remote options available)

We are seeking a highly skilled AVD Engineer to spearhead the design optimization and management of a robust cloud-based desktop this role you will bridge the gap between traditional systems administration and modern cloud automation leveraging Azure Virtual Desktop Nerdio Manager for Enterprise and PowerShell to deliver a seamless user experience. You will serve as a technical lead within an ITIL-aligned framework collaborating with cross-functional teams to automate resource provisioning manage complex user profiles via FSLogix and ensure the scalability and security of our Windows 10/11 ecosystem.

• AVD Infrastructure Management: Deploy configure and maintain high-performance Azure Virtual Desktop environments using ARM templates and automated provisioning.
• Automation & Scripting: Develop and execute advanced PowerShell scripts to automate repetitive administrative tasks and streamline environment updates.
• Performance Optimization: Utilize Nerdio Manager for Enterprise to manage auto-scaling image versioning and cost-optimization strategies.
• Profile Management: Implement and troubleshoot FSLogix profile containers to ensure persistent user experiences across non-persistent virtual machines.
• Incident Resolution: Act as the Tier 3 escalation point for complex VDI issues utilizing Service-Now for lifecycle ticket management.
• Project & Vendor Liaison: Lead technical projects from conception to completion while managing relationships with hardware and software vendors to ensure SLA compliance.
• Continuous Improvement: Monitor system health and security applying ITIL best practices for change incident and problem management.

• OS Expertise: Deep proficiency in configuring and troubleshooting Windows 10 and Windows 11 in a virtualized context.
• Cloud Fluency: Demonstrated experience with Azure Resource Manager (ARM) virtual networking and VM provisioning.
• VDI Tooling: Proven hands-on experience with Nerdio and FSLogix is strictly required.
• Automation Skills: Advanced ability to write and maintain PowerShell scripts for enterprise-level automation.
• Process Knowledge: Strong familiarity with ITIL principles and professional experience using Service-Now.
• Communication: Exceptional oral and written communication skills with the ability to translate complex technical concepts for non-technical stakeholders.
• Education/Experience: 5 years of systems engineering experience with at least 2 years focused specifically on Azure/VDI environments.

Required Skills :

Basic Qualification :

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This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No

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