IT Engineer

Cairo - Egypt

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

IT Engineer
(On-call 2 night shifts per week European timezones)

Virtuozzo is a pioneer in software for hosting providers and cloud services delivering a broad portfolio of IaaS PaaS and SaaS solutions on top of our cloud infrastructure.

Role Summary

Youll join IT & Cloud Operations to keep our platforms secure reliable and efficient. The role blends internal IT with production operations: automate routine work run OpenStack-based infrastructure resolve incidents and help colleagues via the helpdesk. Youll also take part in an on-call rotation with night shifts.

Key Responsibilities

Administer Linux servers (RHEL/CentOS Debian/Ubuntu) and core networking (TCP/IP VLANs routing DHCP firewalls).
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).
Troubleshoot outages restore service quickly and lead post-incident RCA documentation and follow-ups.
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365 SSO/MFA).
Maintain endpoint hardware (laptops network equipment) and data-center documentation/runbooks.
Drive performance tuning load testing and reliability KPIs.
Participate in the on-call rotation.
Automate routine tasks and workflows to improve operational efficiency (IaC/CM CI/CD).
Document data center infrastructure standards and operational procedures.

What you bring

Hardware basics (servers RAID/HBAs; iLO/iDRAC) strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP VLANs routing DHCP firewalls).
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle networking migration).
Automation tools; scripting in Bash and/or Python.
Familiarity with Microsoft 365 and identity/SSO/MFA.
Clear communication in distributed teams; English B2.

Nice to Have

Certifications such as RHCSA RHCE RHCA or similar.
Previous experience in an IT helpdesk or support role.
Cloud: OpenStack experience is preferred.

What We Offer

A role at the forefront of cloud technology with real impact and growth opportunities.
A collaborative environment where your ideas are valued and shipped.
Competitive compensation and support for professional development.
Other perks and engagement opportunities depending on your location and type of contract
Share options
Referral bonuses
B2B contracting

Required Experience:

Senior IC

IT Engineer(On-call 2 night shifts per week European timezones)Virtuozzo is a pioneer in software for hosting providers and cloud services delivering a broad portfolio of IaaS PaaS and SaaS solutions on top of our cloud infrastructure.Role SummaryYoull join IT & Cloud Operations to keep our platform...