About the Role
Talpa Supermarkets is seeking a Bilingual Store Operations Supervisor to support daily store operations and help lead a high-performing customer-focused team. This role partners closely with the Store Operations Manager to ensure smooth operations across departments strong team engagement and consistent execution of company standards.
This is a hands-on leadership role with clear growth potential into a Store Manager position. Fluency in both Spanish and English is required to effectively support our employees and customers.
Key Responsibilities
Store Operations & Leadership
- Support the Store Operations Manager with daily store operations across departments
- Supervise coach and motivate associates to deliver excellent service
- Step in as Acting Store Operations Manager when the Store Operations Manager is absent
- Ensure compliance with company policies safety standards and procedures
Team Support & Development
- Assist with hiring onboarding training and scheduling
- Support performance management coaching and corrective action processes
- Foster a positive accountable and team-oriented work environment
Customer Experience & Merchandising
- Ensure high standards of customer service and resolve escalated concerns
- Support merchandising standards promotions and pricing accuracy
- Monitor store appearance cleanliness and organization
Inventory & Administrative Support
- Assist with inventory control ordering shrink prevention and receiving
- Support cash handling POS processes payroll inputs and reporting
- Help track sales performance and operational KPIs
Qualifications
- Bilingual (Spanish & English) required
- 24 years of retail or grocery management experience
- Strong people leadership communication and customer service skills
- Experience with inventory management POS systems and scheduling
- Ability to work flexible schedules including weekends and holidays
- Knowledge of retail safety and loss-prevention practices
- High school diploma or GED required (college coursework preferred)
- Proficiency in Microsoft Office especially Excel (basic reporting and analysis)
Why Join Talpa Supermarkets
- Competitive hourly pay with advancement potential
- Clear path into Store Operations Manager and multi-unit leadership roles
- Supportive people-first culture
- Stable growing grocery organization
- Opportunity to make a real impact in the community
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 40 lbs.
- Fast-paced retail environment
About the RoleTalpa Supermarkets is seeking a Bilingual Store Operations Supervisor to support daily store operations and help lead a high-performing customer-focused team. This role partners closely with the Store Operations Manager to ensure smooth operations across departments strong team engagem...
About the Role
Talpa Supermarkets is seeking a Bilingual Store Operations Supervisor to support daily store operations and help lead a high-performing customer-focused team. This role partners closely with the Store Operations Manager to ensure smooth operations across departments strong team engagement and consistent execution of company standards.
This is a hands-on leadership role with clear growth potential into a Store Manager position. Fluency in both Spanish and English is required to effectively support our employees and customers.
Key Responsibilities
Store Operations & Leadership
- Support the Store Operations Manager with daily store operations across departments
- Supervise coach and motivate associates to deliver excellent service
- Step in as Acting Store Operations Manager when the Store Operations Manager is absent
- Ensure compliance with company policies safety standards and procedures
Team Support & Development
- Assist with hiring onboarding training and scheduling
- Support performance management coaching and corrective action processes
- Foster a positive accountable and team-oriented work environment
Customer Experience & Merchandising
- Ensure high standards of customer service and resolve escalated concerns
- Support merchandising standards promotions and pricing accuracy
- Monitor store appearance cleanliness and organization
Inventory & Administrative Support
- Assist with inventory control ordering shrink prevention and receiving
- Support cash handling POS processes payroll inputs and reporting
- Help track sales performance and operational KPIs
Qualifications
- Bilingual (Spanish & English) required
- 24 years of retail or grocery management experience
- Strong people leadership communication and customer service skills
- Experience with inventory management POS systems and scheduling
- Ability to work flexible schedules including weekends and holidays
- Knowledge of retail safety and loss-prevention practices
- High school diploma or GED required (college coursework preferred)
- Proficiency in Microsoft Office especially Excel (basic reporting and analysis)
Why Join Talpa Supermarkets
- Competitive hourly pay with advancement potential
- Clear path into Store Operations Manager and multi-unit leadership roles
- Supportive people-first culture
- Stable growing grocery organization
- Opportunity to make a real impact in the community
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 40 lbs.
- Fast-paced retail environment
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