Manager, Data & Quality Reliability

The Manager Data Quality & Reliability leads the technical execution and operationalization of enterprise data quality and reliability capabilities within the Data Platform organization. This role ensures data assets are accurate consistent reliable and continuously monitored across the data lifecycle enabling trusted data at scale to support analytics reporting and business decision-making. 

Key Responsibilities 

• Lead the implementation and ongoing operation of data quality and reliability frameworks across data ingestion transformation and curated data layers. 

• Establish and manage processes for data quality issue intake triage root cause analysis remediation coordination and closure. 

• Define and operationalize technical data quality checks thresholds and monitoring standards in partnership with data and platform engineering teams. 

• Partner with Platform Engineering to leverage observability signals related to data freshness volume schema changes and pipeline health. 

• Oversee and optimize the use of data quality governance and observability tools (e.g. Dataplex Datafold Atlan or similar platforms). 

• Ensure data quality and reliability practices are embedded by design into pipelines integrations and transformation workflows. 

• Collaborate with BI & Analytics teams to ensure dashboards reports and metrics are built on reliable and trusted data foundations. 

• Serve as the primary IT execution owner for data quality aligned with business-led data governance and stewardship models. 

• Track measure and report improvements in data quality reliability and issue resolution effectiveness. 

• Lead coach and develop team members supporting data quality and reliability initiatives. 

Qualifications :

Education & Experience 

• Bachelors degree in Information Systems Computer Science Data Management or a related field. 

• Minimum of 10 years of professional experience in data analytics or technology-related functions. 

• At least 5 years of experience focused on data quality data management or data reliability within enterprise data platforms. 

Skills & Competencies 

• Strong understanding of data lifecycle concepts pipeline-based architectures and quality-by-design principles. 

• Hands-on experience implementing and operating data quality and observability tooling in production environments. 

• Proficiency in SQL with the ability to trace validate and diagnose data issues across complex systems. 

• Strong analytical problem-solving and operational execution skills. 

• Proven ability to lead cross-functional collaboration and communicate technical data issues in clear business terms. 

• Experience managing and developing technical team members. 

Preferred Qualifications 

• Experience with cloud-based data platforms particularly Google Cloud Platform (GCP). 

• Hands-on experience with BigQuery and its integration with data quality and governance tools. 

• Familiarity with tools such as Dataplex Datafold Atlan Informatica Data Quality or similar platforms. 

• Experience in telecommunications fiber or related industries including customer network or billing data domains. 

• Experience partnering with business data governance or data stewardship teams. 

Physical Demands & Work Conditions 

• Primarily office-based or remote office environment with regular use of a computer and standard office equipment. 

• Minimal physical demands; occasional meetings or travel may be required. 

• Standard business hours; additional hours may be required based on project needs. 

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Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

Yes

Employment Type :

Full-time