Single Sign-On (SSO) Identity Management – Production Specialist (L3) CDI

Montreal - Canada

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Production & Support

Ensure availability performance and reliability of SSO and Identity Management platforms
Act as L3 escalation point for complex incidents and problem analysis
Proactively identify improvements to reduce recurring incidents

Projects & Platform Evolution

Contribute to the delivery of identity and authentication-related projects
Support application teams during integration and troubleshooting phases
Participate in architecture reviews and technical design discussions
Drive automation and standardization to improve operational efficiency

Governance & Change

Work within formal change and incident management frameworks
Ensure changes are properly documented reviewed and executed
Collaborate with distributed cross-functional teams

Qualifications :

Profile

57 years of experience in Identity Management SSO or authentication platforms
Strong background in production support and incident management (L3)
Experience operating business-critical systems in large environments
Automation-oriented mindset
Strong analytical and troubleshooting skills
Clear communicator comfortable working with both technical and non-technical stakeholders

Experience in regulated environments (e.g. banking or financial services) is a strong plus.

Additional Information :

Why Join Act Digital

Long-term mission on a critical platform
Exposure to complex large-scale IT environments
Collaborative and international working context
Hybrid work model based in Montreal

Remote Work :

Employment Type :

Full-time

Key ResponsibilitiesProduction & SupportEnsure availability performance and reliability of SSO and Identity Management platformsAct as L3 escalation point for complex incidents and problem analysisProactively identify improvements to reduce recurring incidentsProjects & Platform EvolutionContribute ...

Key Skills

General Insurance
Corporate Sales
Cost Estimation
Benefits & Compensation
Heavy Equipment
AC Maintenance

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About Company

Act Digital

Act digital est une société de conseil et d’expertise en technologies créée en 2011. Notre vocation est d’accompagner nos clients sur leurs enjeux de transformation numérique. Notre offre s’articule autour des expertises suivantes :Software DeliveryInfrastructure & Cloud ComputingAgil ... View more

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