Corporate Records Practitioner

Do you want the opportunity to shape the way records and information is managed across Social Security Scotland

Information is one of our most valuable assets supporting the delivery of social security benefits to over one million clients across Scotland. This is a high-impact role at the heart of the organisation supporting the front line delivery of benefits to Scottish citizens by ensuring that information is managed lawfully efficiently and ethically.

As part of the Records Management Team you will be responsible for helping to develop the organisations records management function ensuring compliance with the Public Records (Scotland) Act 2011 through the development implementation and ongoing review of the Agencys Records Management Plan.

You will help to develop policies for the effective management of records and information and ensure compliance with these through assurance work.

You will manage a specialist team providing expert advice on record keeping and the effective use of the Scottish Governments electronic record and document management system eRDM influencing practice across a large and diverse organisation.

Responsibilities

• Provide professional records management advice and support to colleagues and be an ambassador for records management across the organisation.
• Assist with maintaining the corporate file plan on the electronic record and document management system ensuring the structure is maintained and managed in line with business legislative and policy requirements.
• Maintain and communicate the organisations strategy for managing information and the policies standards procedures and methods necessary to implement the strategy and embed best practice.
• Assist with the annual file review process in line with agreed retention arrangements and liaise with the Scottish Governments eRDM Team and appropriate stakeholders.
• Manage a team of Information Management professionals in line with the Government Knowledge and Information Management (GKIM) Professional Skills Framework.

Qualifications
A professional qualification or accreditation recognised by a UK KIM professions bodies in either Records Management Information Governance Archives or Library services or a willingness to work towards this.

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.

For this post the following Success Profile elements will be assessed:

Experience

• Demonstrable experience in managing records including applying retention and disposition procedures assisting with record preservation and supporting the implementation of records management policies and processes to ensure effective recordkeeping and compliance.
  

Behaviours

• Leadership Level 3
• Communicating and Influencing Level 3
• Working Together Level 3

You can find out more about Success Profiles Behaviours here.

Technical / Professional Skills:
You will demonstrate the following skills within the GKIM Framework.

• Permanent Preservation - Practitioner
• Destruction - Practitioner

How to Apply
Apply online you must provide a CV and a Supporting Statement (of no more than 1000 words). Your CV and Supporting Statement should clearly demonstrate how you meet the Experience Behaviours and Technical Skills required for the role as outlined in the Success Profiles above. Be sure to provide specific examples of work that youve done that showcase your relevant experience.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment this will consist of an interview and a presentation.

Should a large number of applications be received an initial sift may be conducted using the CV and personal statement on the Experience criteria. Candidates who pass the initial sift will have their applications fully assessed.

We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)
Sift w/c 23rd February 2026.
Interview w/c 9th March 2026.

Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 12 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via t

Apply before 23rd February at 23:55.

Contact Name - Nadia Forrest
Contact e-Mail -