Director, Building Operations

• Develop and lead the overall building operations strategy goals and impact aligned with organizational goals and mission impact.
• Manage operating and capital budgets forecasting short- and long-term infrastructure needs.
• Oversee emergency preparedness plans safety drills and incident response readiness.
• Lead with a collaborative mission-aligned approach that prioritizes service to artists audiences and community.
• Represent the facilitys operational priorities in organizational planning and cross-functional projects.
• Model transparency communication and shared decision-making across departments.

• Supervise daily maintenance of all areas of the building and grounds ensuring cleanliness safety and functionality.
• Oversee the operation repair and replacement of mechanical electrical plumbing HVAC fire/life safety and security systems as well as equipment such as dishwashers ice machine popcorn machine beer draft refrigeration system refrigerators laundry facilities lifts etc.
• Lead and track preventative maintenance schedules using industry best practices and software tools.

• Manage contracts for outsourced services (e.g. janitorial HVAC elevator security pest control).
• Conduct vendor evaluations and performance reviews ensuring quality cost control and SLA adherence.
• Negotiate and oversee service agreements within budgetary and strategic parameters.

• Ensure compliance with building codes health fire and life safety regulations ADA OSHA and local permitting requirements.
• Act as the primary liaison with the City fostering a cooperative relationship to ensure the buildings operations align with the terms of the ground lease municipal regulations and public safety standards. Coordinate regularly with municipal departments inspectors and officials.
• Maintain documentation for all inspections incidents and certifications.
• Lead crowd safety planning and place-of-assembly compliance in collaboration with Production and Theater Operations.

• Recruit train and supervise a team of facilities staff and contractors/vendors to support a busy schedule of live performances and events in multiple spaces in and out of the building with a focus on inclusion shared leadership and growth making.
• Foster a culture of safety accountability and excellence in service delivery.
• Provide coaching mentorship and performance management to build leadership capacity within the team.

• Partner with Theater Operations and Production teams to ensure seamless event execution and audience experience.
• Coordinate building readiness for performances rentals and special events.
• Align facility projects and scheduling with programming calendars and operational needs.

• Minimum 710 years of progressive facilities management experience preferably in a performing arts historic or public assembly environment.
• Demonstrated expertise in managing complex building systems capital improvement projects and preventative maintenance programs.
• Strong working knowledge of regulatory requirements (building code place-of-assembly OSHA fire/life safety accessibility inspections licenses).
• Proven ability to manage vendor contracts and lead negotiations.
• Experience developing and managing operating and capital budgets.
• Excellent project management and communication skills.
• Supervisory experience with a track record of fostering inclusive high-performing teams.
• Proficiency in work order systems building management systems (BMS) and Microsoft Office Suite.
• Ability to work flexible hours including nights weekends and holidays as needed.

• Facilities Management certification (e.g. IFMA CFM BOMI).
• Familiarity with historic preservation or adaptive reuse of performance spaces.
• Experience of liaising with municipal personnel and departments.
• Demonstrable knowledge of industry best practices and a commitment to lifelong learning.

• Brings a spirit of curiosity creativity and openness
• Communicates with clarity honesty and care
• Thrives in a collaborative relationship-centered team
• Shares our commitment to equity inclusion and anti-racism
• Is excited to learn grow and imagine new ways forward

• Imagination We encourage creative problem-solving and fresh ideas from every level of the organization.
• Connection We work with empathy and respect building strong relationships across teams.
• Equity We actively address inequities in our systems and strive for inclusive representation in all we do.
• Transparency We communicate openly share information proactively and make decisions with integrity.
• Discovery We support risk-taking and learning from mistakes as essential parts of growth.

• Medical insurance
• Dental & vision
• Retirement plan with employer match
• Employer-paid STD LTD Life
• Generous paid time off
• Professional development
• Additional perks: Tickets to performances wellness programs and remote and schedule flexibility.

TO APPLY

Applications will be reviewed on a rolling basis until the position is filled. To be considered please submit:

1. Your resume
2. A brief cover letter expressing your interest in the role

We deeply value working with individuals from a rich mix of backgrounds experiences and perspectives. We believe this diversity strengthens our institution and enriches our community. While weve outlined the qualifications and experience that we think will help someone thrive in this role we also recognize that talent comes in many forms. If your background doesnt perfectly align with every requirement we still encourage you to apply - your unique perspective might be exactly what we need.