Operations & Growth Associate

Salary:
Location: Remote-first with weekly catch up in one of our practices (currently Bristol or Reading) and occasional in-person catch-ups with the founders (Swindon / Gloucester area)

About the role

Were looking for an exceptional early-career hire to join our fast-growing healthcare and subscription start up. This is a hands-on high-variety role for someone who loves getting stuck in figuring things out and making things happen.

Youll work closely with the co-founders and play a key role in keeping the business running smoothly as we grow. No two weeks will look the same and thats exactly the point.

If youre organised proactive creative and get a buzz from ticking things off a list and coming up with better ways to do them youll thrive here. Nb. this role does not require you to be clinical.

About Luna The Dental Vets

Were on a mission to improve the state of the dental health of our nations pets. We offer affordable fixed price dental treatment at our state of the art practices delivering our unique dental only model. Our support for pets doesnt stop there we have a unique DTC preventative dental health subscription dental focussed retail products and a growing group of partnerships all supporting our community of pet owners across the UK.

Tasks

What youll be doing

This is a true Swiss army knife role. Your responsibilities will include:

• Community events brand collaborations and business partnerships
• Helping plan and run community events and activations
• Searching out and launching collaborations with brands and businesses aligned to our mission

Marketing & digital support

• Supporting social media content to educate inform and entertain. Building trust and reach across our platforms
• Making updates to the website and e-commerce pages

Operations & fulfilment

• Packing and fulfilling subscription boxes and online orders ultimately creating a sustainable fulfillment process as we grow
• Supporting with small things that just need doingeg. Ordering name badges and merchandise sourcing suppliers and adhoc tasks
• Launching new initiatives
• Supporting the rollout of new practices and services (that might even involve grabbing a paintbrush!)
• Helping turn ideas into reality fast

General admin & problem-solving

• Pitching in wherever needed to keep things moving
• Admin and tasks that might not be the most exciting but need doing
• Spotting inefficiencies suggesting improvements and making it happen

Requirements

Who were looking for

You dont need to have done all of this before attitude matters more than experience.

You might be right for this role if you are:

• A can-do get-stuff-done person who doesnt wait to be asked
• Youve worked in a fast paced start up space or demonstrated you have entrepreneurial spirit
• Comfortable juggling lots of small projects at once
• You can get through task and admin quickly and efficiently
• Organised reliable and detail-oriented
• Creative and curious with ideas of your own
• Excited by the pace and ambiguity of a growing startup
• Self starter and excited to work alongside the co-founders

This role is ideal for someone early in their career who wants broad exposure real responsibility and the chance to grow alongside the business.

Benefits

- Remote work with weekly meetings at one of our clinics in Reading/Bristol

- High trust! Early stage start up mentality
- Pension

- 25 days holiday (exc BHs)

- Laptop

Were excited to meet you. Please submit a CV and covering letter. Well start interviews mid February and be in touch.