Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Mass General Brigham system must ensure it is resilient in the face of all hazards - natural man-made and technological - in order to fulfill our commitment to patient care research teaching and service to the community. Mass General and Mass Eye and Ear Director of Emergency Preparedness and Continuity oversees the strategy operations and management of efforts to ensure that Mass General Brigham is prepared to respond to emergencies and protect patients staff visitors and the systems health care facilities.
This Director reports to the Vice President for Emergency Preparedness and Business Continuity Mass General Brigham (MGB) and the site based Emergency Preparedness leaders with support from the MGB Assistant Medical Director and entity and other Department leaders. The role leads the execution of all planning mitigation response and recovery aspects within an effective emergency management program for the entity. Oversees the planning coordination maintenance and updating of the Emergency Preparedness (EP) Plans which address both internal and external emergency event responses for all threats that may disrupt the major operations of the entity including the main campuses and satellite campuses.
Serves as a subject matter expert for practical and regulatory issues related to hospital emergency management and leads and supports all EP committees within the entity as needed. Works with the MGB Assistant Medical Director as well as other entity and MGB leaders to develop strategic direction for both the entity and enterprise program identify opportunities to integrate and enhance the program and overall MGB EP and execute tactics to implement identified departmental and local priorities. Oversees EP readiness education and training activities including the execution of a minimum of 2 hospital-wide functional or full-scale exercises per year. Designs and maintains multiyear training and exercise plan (Integrated Preparedness Plan).
Oversees maintenance of emergency response systems and resources including the Employee Alert System satellite phones disaster supplies and other items. Serves senior leadership role in EP internal and external task forces committees and agencies. Investigates researches and makes recommendations regarding EP best practices. Responsible for ensuring that all regulatory standards for EP (Center for Medicare and Medicaid Services (CMS) Joint Commission and others) are known and being met. Oversees implementation of EP plans and procedures (internal and external) for the Emergency Department and other key departments as needed.
Program Management
Serves as a senior leader implementing monitoring and overseeing the annual program management framework to ensure critical tasks are completed on time. Includes execution of an annual Hazard Vulnerability Analysis ongoing training and exercise program annual and ad hoc Emergency Operations Plan updates and other tasks.
Maintains governance and program structure to ensure the entity EP program meets or exceeds program goals and requirements and that entity EP staff function as a well-integrated team.
Manages and participates in the entity Emergency Preparedness on-call structure to ensure 24/7/365 emergency response support across the entity Emergency Preparedness team.
Facilitates senior leadership connections to participation in and oversight of entity EP activities.
Sets program meeting structure to ensure staff are updated on current projects and priorities and have opportunity to seek advice and direction from leaders and colleagues.
Cultivates relationships with clinical and non-clinical leaders stakeholders across the organizations to ensure active involvement in entity EP program.
Personnel Management
Manages entity Emergency Preparedness personnel including interns Program Managers and Senior Program Managers as applicable. Provides leadership support and direction.
Sets and clearly communicates expectations monitors performance and provides feedback in a timely manner.
Potential to grow personnel management opportunities with additional staff and interns.
Project Management
Oversees the implementation and on-going education of the Hospital Incident Command System (HICS) throughout the organization.
Leads committees responsible for identifying/developing specific needs associated with various emergency scenarios for external events (trauma bio-terrorism chemical nuclear) internal events (information system downtimes fire weather damaged utilities etc.) and those affecting vulnerable populations.
Leads various hospital EP committee and sub-committee meetings; contributes ideas and monitors the planning process.
Helps to determine and execute the strategic vision for EP programs at the entities through collaboration with DEPC leaders and entity stakeholders.
Oversees Hazardous Materials Response Program and Team and Biothreats Response Program and Team if applicable.
Oversees annual program calendar and associated project plans and ensures timelines are met for accomplishing outstanding tasks.
Works to build consensus and propose solutions when inconsistencies or problems are identified within plans systems or response operations.
Works with MGB EP staff and other MGB institutions on joint projects benefiting the entity program and MGB.
Oversees development of an Annual Report on the Emergency Preparedness Program. Presents the annual report and program critiques to hospital committees and senior leadership as necessary.
Works with other EP staff to ensure all departments have current information regarding CMS Joint Commission Emergency Management and other applicable standards and that the entity maintains compliance.
Investigates and researches best practices with respect to EP. Identifies opportunities to publish and present material in order to enhance the field of healthcare Emergency Preparedness. Attends seminars; benchmarks with other institutions; and obtains resource material for review.
Plans
Ensures the development and maintenance of the Emergency Operations Plan. Ensures that an updated version of the plans are available at least annually and that the plans meet CMS Joint Commission and other applicable standards.
Manages the collection review and updating of all departmental plans prior to publication and ensures that the plans are cohesive and comprehensive.
Ensures that accepted recommendations from incident and exercise critiques and/or ad hoc task forces are included in updated versions of plans and documents. Recommends revisions as necessary. Submits to appropriate personnel for approval prior to publication. Also publishes interim updates of the Plans as needed. Ensures specialized plans are developed when needed.
Call Lists
Oversees process to ensure all Emergency Preparedness Call Lists and systems (ex: Employee Alert System) are up to date and functional.
Drills/Training
Working with DEPC leaders develops strategic vision for the Integrated Preparedness Plan.
Oversees the training and exercise program ensuring a minimum of 2 hospital-wide functional or full-scale exercises are conducted per year and ad hoc drills and exercises as needed.
Oversees process for writing and submitting after-action reports in a timely manner and convenes an interdepartmental critique of each drill and records recommendations and lessons learned.
Oversees process to ensure after action items from exercises and events are tracked and remediated.
Leads hospital-wide training efforts directed at improving knowledge base on emergency planning and response principals.
Financial Management
Responsible for managing EP operating and capital budgets. Submits requests through senior leadership for approval as necessary.
Ensures EP equipment and supplies are available and in good working order and that processes are in place to document and update location and condition of all preparedness equipment.
Identifies prepares application for and manages federal and state grants and other funding opportunities specific to EP.
Outside Liaison
Serves as a senior entity Emergency Preparedness representative for external groups and committees.
Represents the hospital and identifies opportunities to play a leadership role in local and regional planning activities.
Attends EP meetings with external agencies and other work groups (i.e. Conference of Boston Teaching Hospitals Massachusetts Department of Public Health Hospital Preparedness Program Healthcare Coalition and MGB). Reports outcomes decisions and recommendations to senior entity leadership.
Education
Bachelors degree in relevant field required or Masters degree preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Bachelors degree in a relevant field required. Masters degree preferred.
Extensive Program and Project management experience. Specifically experience managing complex projects in a complex environment. Seven to eight years of relevant management level experience required. Healthcare experience preferred.
Knowledge Skills and Abilities
Expertise in Emergency Preparedness planning and response
Excellent written and oral communication skills
Strong leadership skills interpersonal skills consensus building skills
Maturity and operational problem solving/decision making experience
Knowledge of Microsoft Office applications
Works well in team environment
Personnel management experience preferred
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Onsite
125 Nashua Street
40
Regular
Day (United States of America)
Pay Range
$124342.40 - $180897.60/Annual
Grade
9
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.