IT Engineer

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

IT Engineer
(On-call 2 night shifts per week)

Virtuozzo is a pioneer in software for hosting providers and cloud services delivering a broad portfolio of IaaS PaaS and SaaS solutions on top of our cloud infrastructure.

Role Summary

Youll join IT & Cloud Operations to keep our platforms secure reliable and efficient. The role blends internal IT with production operations: automate routine work run OpenStack-based infrastructure resolve incidents and help colleagues via the helpdesk. Youll also take part in an on-call rotation with night shifts.

Key Responsibilities

Administer Linux servers (RHEL/CentOS Debian/Ubuntu) and core networking (TCP/IP VLANs routing DHCP firewalls).
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).
Troubleshoot outages restore service quickly and lead post-incident RCA documentation and follow-ups.
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365 SSO/MFA).
Maintain endpoint hardware (laptops network equipment) and data-center documentation/runbooks.
Drive performance tuning load testing and reliability KPIs.
Participate in the on-call rotation.
Automate routine tasks and workflows to improve operational efficiency (IaC/CM CI/CD).
Document data center infrastructure standards and operational procedures.

What you bring

Hardware basics (servers RAID/HBAs; iLO/iDRAC) strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP VLANs routing DHCP firewalls).
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle networking migration).
Automation tools; scripting in Bash and/or Python.
Familiarity with Microsoft 365 and identity/SSO/MFA.
Clear communication in distributed teams; English B2.

Nice to Have

Certifications such as RHCSA RHCE RHCA or similar.
Previous experience in an IT helpdesk or support role.
Cloud: OpenStack experience is preferred.

What We Offer

A role at the forefront of cloud technology with real impact and growth opportunities
A collaborative environment where your ideas are valued and shipped
Other perks and engagement opportunities
Share options
Referral bonuses
Full-time employment with 22 000 - 30 000 USD gross salary yearly

Required Experience:

Senior IC

IT Engineer(On-call 2 night shifts per week)Virtuozzo is a pioneer in software for hosting providers and cloud services delivering a broad portfolio of IaaS PaaS and SaaS solutions on top of our cloud infrastructure.Role SummaryYoull join IT & Cloud Operations to keep our platforms secure reliable a...