Senior Service Technician Level I

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profile Job Location:

Opelika, AL - USA

profile Hourly Salary: $ 20 - 23
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off


Position Title: Level I Senior Technician
Reports to: Service Manager
Classification: Non- Exempt



Position Summary

The Level I Senior Technician role is the entry senior technician role. This position is responsible for independently completing standard HVAC service work basic to moderate diagnostics and delivering consistent quality and professionalism.

Core Responsibilities

- Diagnose and repair common residential HVAC issues.

- Complete service calls independently with limited supervision.

- Escalate advanced diagnostics appropriately.

- Maintain accurate documentation and customer communication.

- Follow all safety and company procedures.

Performance Expectations
Category Expectation
Revenue $7000-$8000 Weekly
Callback Rate 7-9%
Billable Efficiency 70-75%
Documentation Accuracy 100% compliant
Safety Compliance Zero preventable violations


Qualifications

- 2- 3 years of HVAC service experience

- EPA Universal Certification (Required

- Ability to independently diagnose and repair common residential HVAC issues

- Professional and clear communication with customers

- Valid drivers license with acceptable driving record

Role Clarification: This position focuses on completing standard service work with quality and professionalism without responsibility for technical leadership or training.


Compensation: $20.00 - $23.00 per hour



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If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!



Required Experience:

Senior IC

Benefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offPosition Title: Level I Senior TechnicianReports to: Service ManagerClassification: Non- ExemptPosition SummaryThe Level I Senior Technician role is the entry senior technician role. This position is responsible for in...
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Key Skills

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  • B2C
  • Key Account
  • AutoCAD Drafting

About Company

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ACCA (Air Conditioning Contractors of America) is the association of HVAC (heating, ventilation, air conditioning, building performance) contractors.

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