HELPDESK SPECIALIST
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
VAM Systems is currently looking for HELPDESK SPECIALIST for our Bahrain operations with the following skillsets & terms and conditions:
Educational Qualification & Certifications:
Must have Diploma degree or higher in Information Systems Computer Science Computer Engineering IT or a related field.
Certification in A MOUS Network or MCDST (Preferable).
Experience:
Minimum 2 years progressive experience in in helpdesk or technical support.
Required Skills:
Good communication skills.
Must be Fluent in English (speaking reading and writing) and preferably Arabic.
Roles & Responsibilities:
Receive and undertakes logs reported through the Help Desk phone number.
Receive and undertakes logs reported through the Help Desk email or system.
Support and troubleshoot user community in use MIS systems and basic issues.
Forward logs to the competent authority.
Follow up to completion of and finalize the logs with the competent authority.
Keeps users informed of updates known errors new facilities or any IT related changes which may affect their working environment by sending circulates and notices.
Register all logs related to Technical Support.
Submit regularly report about logs.
Perform other duties and related tasks as may be required from time to time.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- Mac Os
- Active Directory
- VMware
- ConnectWise
- HP Service Manager
- Microsoft Windows Server
- Mobile Devices
- Windows
- Help Desk
- Operating Systems
- Remedy
About Company
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enabl ... View more
