Customer Experience Specialists
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking service-driven detail-oriented individuals to join our team as Customer Experience Specialists. In this remote role you will support clients by coordinating personalized services managing reservations and schedules and ensuring a seamless experience from start to finish.
This position is ideal for individuals who enjoy helping others communicating clearly and delivering high-quality customer support. No prior industry experience is required. Full training is provided.
Key Responsibilities
Provide professional responsive customer service through the full client experience
Serve as a primary point of contact for client requests questions and updates
Consult with clients to understand preferences timelines and service needs
Research and coordinate service options based on client goals and budgets
Assist with scheduling reservations confirmations and documentation
Prepare and share detailed summaries confirmations and client materials
Manage updates changes and alternative arrangements with care and accuracy
Communicate with internal teams and external partners to ensure smooth coordination
Maintain organized records and accurate client information
Deliver timely solution-focused support to ensure client satisfaction
Skills & Competencies
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Strong customer service and client support skills
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Clear verbal and written communication
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Attention to detail and organization
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Time management and multitasking abilities
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Problem-solving and adaptability
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Ability to work independently in a remote environment
Qualifications
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Must be 18 years of age or older
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Reside in the United States or Mexico (preferred)
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Reliable computer and high-speed internet access
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Professional communication skills
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Self-motivated and dependable
What We Offer
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Comprehensive training
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Flexible scheduling (part-time or full-time opportunities)
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100% remote work environment
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Performance-based growth opportunities
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Supportive and collaborative team culture
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
