Airport Ground Staff – Front Desk Role

Guwahati - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position: Airport Ground Staff Front Desk Role Company Overview: Bluespirit is a leading airport ground handling services provider based in Guwahati Assam India. We are committed to providing exceptional services to our clients and ensuring a smooth and efficient travel experience for all passengers. Job Overview: We are currently seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff Front Desk Role. The successful candidate will be responsible for providing excellent customer service managing passenger inquiries and assisting with airport operations. Key Responsibilities: - Greet and assist passengers at the front desk providing a warm and welcoming experience - Handle passenger inquiries and provide accurate information about flight schedules baggage allowances and other airport services - Check-in passengers and issue boarding passes - Assist passengers with special needs such as wheelchair assistance or unaccompanied minors - Coordinate with other airport staff to ensure smooth and timely boarding of passengers - Handle and resolve customer complaints and issues in a professional and efficient manner - Maintain a clean and organized front desk area - Follow all safety and security procedures to ensure a safe travel environment for passengers - Collaborate with other team members to ensure efficient and effective airport operations - Assist with any other duties as assigned by the supervisor or manager Qualifications: - High School Diploma or equivalent - Prior experience in customer service or hospitality industry preferred - Excellent communication and interpersonal skills - Ability to remain calm and professional in stressful situations - Strong problem-solving and decision-making abilities - Basic computer skills - Must be able to work flexible hours including weekends and holidays - Must be physically able to stand for long periods and lift up to 50 pounds We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - A dynamic and inclusive work environment - Training and support to enhance your skills and knowledge in the aviation industry If you are passionate about providing exceptional customer service and have a strong desire to work in the aviation industry we would love to hear from you. Apply now to join our team at Bluespirit as an Airport Ground Staff Front Desk Role.