Engineering Manager, Federal Operations
Share
Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Abnormal AI is looking for an engineering leader to run the Federal Operations team. You will stabilize and mature the platformowning service reliability release safety and continuous complianceso we can confidently expand customer coverage and delivery velocity. Youll manage and grow a high-performing team build strong cross-functional muscle and deliver predictable outcomes in a regulated environment.
What Youll Do
- Lead and grow Gov SRE to operate a secure reliable and scalable government environment (people leadership hiring coaching performance and culture).
- Enforce SLOs/SLIs incident response on-call and change management processes aligned to internal risk thresholds.
- Drive platform stabilization: reduce toil harden baselines improve observability and shrink MTTR through runbooks automation and quality guardrails.
- Own safe delivery to the Gov environment: plan and orchestrate releases change reviews and rollbacks; improve CI/CD and IaC workflows for repeatable auditable change.
- Build and prioritize an execution roadmap for Gov v2.0 launch (scale product enablement in Gov reduce operational drag and improve deployment lead time without increasing risk).
- Improve cost performance and resiliency posture in GovCloud through architecture reviews reliability testing capacity planning.
- Report clear metrics risks and progress to stakeholders; proactively escalate blockers and propose mitigations.
What Youll Bring (Must-Haves)
- 7 years in SRE/Infrastructure/Platform Engineering operating customer-facing services at scale.
- Hands-on leadership in incident management SLOs/SLIs observability and change/release management.
- 2 years managing SRE/Infra/FedOps teams with on-call ownership including hands-on leadership in incident management SLOs/SLIs observability and change/release management.
- Practical experience with cloud infrastructure (AWS preferred) Kubernetes/containers Terraform or similar IaC and modern CI/CD.
- Strong cross-functional collaboration with Security/Compliance Product & Eng and GTM; excellent written/runbook documentation and stakeholder communication.
- Track record of automation that reduces toil and improves reliability auditability and developer productivity.
- Ability to set clear goals/metrics manage a prioritized roadmap and deliver outcomes through the team.
- Depth in incident tooling and telemetry (e.g. metrics tracing logging) and alert hygiene.
- Experience operating in AWS GovCloud.
- Hiring and scaling a small team in a fast-moving high-accountability environment.
How Youll Partner
- Product onboarding to Gov dependency readiness release planning and quality gates.
- Partner across teams in platform infrastructure: shared patterns/modules CI/CD safety IaC standards and golden-path delivery.
- Customer-facing teams: deployment readiness for POVs and go-live incident comms and reliability posture for federal customers.
#LI-ML1
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Advanced email protection to prevent credential phishing, business email compromise, account takeover, and more.
