Outreach PartnerSales Rep Lynn, MA (Spanish Speaker Preferred)

Who is Gather Health

Gather Health is a collective of outreach partners care partners clinicians and most importantly patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather we show love compassion community and addition to our current Quincy location we are opening additional clinics in Brockton Dorchester and Lynn and seeking to hire multiple individuals who are interested in working in a meaningful job making a difference in the community while also making a great income.

What is an Outreach Partner

The Outreach Partner (OP) is responsible for developing relationships with key stakeholders and organizations within their assigned community territory to create patient acquisition opportunities. With the guidance and mentorship from our Vice President of Growth and our Field Sales Manager who both possess deep industry experience the OP will engage prospective patients to provide education about Gather Healths unique social primary care model and services via various methods and strategies such as planning/facilitating community events networking with relevant organizations and community groups making telephonic and in-person connects with prospective patients with the goal of enrollment. Your success in this role will directly translate to these patients ability to access the care that they deserve the highest quality of medical care that is delivered with compassion as well as social and community resources that are vital for improving the quality of their lives.

What are some of the day-to-day duties

• Develop plan and execute an effective strategy that will attract prospective patients
• Initiate and nurture external relationships with organizations and political groups/officials that expand our reach for prospective patients
• Plan and facilitate community events by collaborating with various departments within Gather Health as well as external partners such as vendors senior centers political organizations etc.
• Connect with prospective patients via phone in-person visits community events traditional mailings health fairs etc. to generate interest in the Gather Health model and services to increase new patient enrollment
• Develop and maintain relationships with existing patients to generate referrals
• Meet daily/weekly/monthly goals that are metrics-driven i.e. number of connects events etc.
• Enter prospect engagement activities and events in the CRM (customer relationship management) to track your progress

So is this considered a sales role

This is a pay-for-performance role - meaning you are compensated based on your productivity metrics. So yes - when you are educating the prospective patients about the Gather Health model and services you are essentially selling our concept. But heres how this role differs from most traditional sales jobs that entail convincing/persuading a business or consumer to purchase a product or service in exchange for a the OP role here at Gather Health you would be introducing a unique concept and services that are designed to not only produce significantly better clinical outcomes for these vulnerable patients but can also help reduce their total medical costs in the long run. We do this by focusing on quality instead of quantity while also keeping in mind the non-clinical factors that negatively impact these seniors overall health such as depression isolation loneliness and general lack of resources and support within their communities. This is not a sales role that involves pitching products or services that the customer doesnt need or cant afford. You would be providing them with the opportunity to improve the quality of their lives in a meaningful way. When one truly believes in what theyre selling and is passionate about the mission and vision we believe that it will result in a fulfilling employment experience for them.

How is the pay structured

The position offers a competitive base salary plus commissions based on performance.

What are the requirements for this position

• Minimum of one years experience in a role with similar or relevant job duties i.e. sales account management customer-service community outreach
• Ability to travel locally to various events with access to a vehicle
• Experience with basic office tools such as Word Excel Outlook SharePoint etc.
• Ability to work for any employer in the United States

What are the preferred skills or experience

• High school diploma or G.E.D.
• Experience using Salesforce or another CRM (Customer Relationship Management) system
• Sales or account management background
• Knowledge of the healthcare industry
• Bilingual English & Spanish

What are the traits and characteristics of the ideal candidate most likely to succeed

• Persistent does not give up easily when things get tough
• Resilient displays toughness and not easily discouraged
• Competitive likes to win and takes on challenges with confidence
• Motivated things like metrics quotas pay-for-performance do not scare them
• Friendly people enjoy their company
• Outgoing likes attending events and meeting new people
• Relatable naturally makes human connections with their warmth humor and demeanor
• Positive sees glass as is half full vs. half empty
• Creative looks for new ways to do things better
• Organized manages time effectively and operates efficiently
• Reliable takes responsibilities seriously and always shows up on time

What are the hours for this position

Monday Friday during standard business hours although you may attend events in the evenings and weekends on occasion.

What is the location for this position

You will be in a variety of settings - out in the field meeting with prospects and community organization leaders hosting events etc. You will also work at our center to meet with walk-in prospects and provide them with tours.

Why should I join Gather Health

• We are a mission-based organization that is passionate about changing the way seniors experience primary care
• Our business model is unique and on the cutting-edge of the primary care industry
• Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience but also an amazing employee experience for our colleagues
• We are intentionally building a strong company culture and providing a compassionate and joyful work environment
• The organization was conceptualized founded and launched by experienced co-founders with a track record of success in the healthcare space
• We offer competitive pay and benefits for our Full-Time colleagues including:
• Base pay plus commissions
• Self-Managed Paid Time Off
• Eleven Paid Holidays per Year
• Medical insurance coverage (health dental vision) with no waiting period for enrollment
• Short and Long-Term disability insurance at no cost to you
• Basic life insurance coverage at no cost to you
• 401K plan with a 100% employer match
• Employee Assistance Program at no cost to you
• Supplemental benefits available for discounted prices (legal services Aflac hospital indemnity accidental death & dismemberment etc.)

Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.