Third Party Management Senior Advisor Technology Infrastructure
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Job Location:
Bloomfield, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Third Party Management Senior Advisor
The Third Party Manager must have experience in dealing with dynamic business requirements that are tied to strategic level business order to effectively engage this resource must have experience dealing with various levels of management to achieve desired outcomes. The resource must be able to deal with ambiguity as business objectives evolve and must be able to identify and mitigate Cignas risk as necessary.
Supplier Governance & Contract Management
Establish and enforce a consistent governance process for major and/or highrisk IT hardware software and services suppliers.
Monitor supplier performance against service level agreements and defined metrics.
Compile manage and communicate required informationincluding profiles reports and scorecardsfor monthly quarterly or annual performance reviews.
Lead recurring Enterprise Business Review sessions with internal partners and suppliers to provide strategic guidance.
Review and revise Enterprise Agreements Service Level Agreements Change Orders and Statements of Work to maximize value and minimize risk.
Conduct or oversee invoice reconciliation to ensure compliance with contract terms.
Portfolio Strategy & Reporting
Support development and execution of a portfolio strategy that meets business needs improves quality and reduces cost.
Deliver actionable reporting for TPM and Global Procurement to support informed decisionmaking.
Manage key supplier relationships directly or through matrix partners using Global Procurement & Third Party Management best practices.
Partner with Global Procurement and business teams to define and execute supplier negotiation strategies.
Serve as a subject matter expert on contract terms conditions and financials for assigned suppliers.
Maintain an understanding of industry cost structures and their implications for strategic positioning.
Matrix Partner Coordination
Collaborate across Legal CIP IT and other internal teams to ensure compliance with best practices and risk mitigation requirements.
Provide guidance on processes and streamline partner interactions related to approvals and contracting particularly for large enterprise deals.
Support constructive conflict resolution with suppliers and internal partners.
Influence stakeholders to ensure inclusion of effective performance metrics in contracts.
Support international TPM initiatives as needed.
Key Competencies and Attributes
5 years of experience in global procurement thirdparty management or IT with emphasis in Telecom strongly preferred.
Bachelors degree in Information Technology Supply Chain Management or related field strongly preferred.
Subject matter expertise in IT network infrastructure telecom services contact center services and collaboration solutions.
Strong financial acumen.
High proficiency in Microsoft Word Excel (advanced) and PowerPoint.
Skilled facilitator with strong organizational and collaboration skills.
Familiarity with Ariba Tableau ICertis and related sourcetopay or riskmanagement systems.
Experience drafting and reviewing contracts SLAs MSAs and SOWs.
Proven ability to measure and improve supplier operational performance.
Understanding of healthcare industry standards related to PHI/PII protection and security frameworks.
Ability to design and implement efficient processes with appropriate controls.
Strong leadership presence; able to inspire confidence with colleagues and suppliers.
Effective problemsolving and decisionmaking abilities.
Skilled negotiator with demonstrated success managing thirdparty relationships.
Strong verbal written and presentation communication skills across all leadership levels.
Ability to prioritize and excel in a fastpaced ambiguous environment.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Key Skills
- Active Directory
- Customer Service
- End user
- Access Points
- Deskside Support
- Windows
- SCCM
- Troubleshoot
- User Accounts
- Desktop
- PC
- Backup
- Setup
- hardware
- Technical Support
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
