Program Supervisor
Share
Job Location:
Edmonds, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Why work with YWCA Seattle King Snohomish
YWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.
Were women and BIPOC-led family-centered and supportive of employees. As a full-time YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!
What Youll Do
The Edmonds New Start Center (EDNSC) is a new 24/7 Emergency Housing facility operated by the YWCA of Seattle King and Snohomish County located in Edmonds WA. The center provides safe supportive housing for up to 45 individuals who are transitioning from homelessness to permanent housing. Clients have access to a range of on-site services including case management life skills training and connections to healthcare and employment resources all designed to support their journey toward stability and self-sufficiency. The center emphasizes a compassionate community-focused approach fostering an environment where clients can rebuild their lives with dignity independence and hope.
The Program Supervisor is responsible for providing high quality culturally responsive and consistent in-person operational and administrative support for the Edmonds New Start Center. This role provides onsite leadership in the absence of the Program Manager during assigned shifts including staff oversight workflow direction and immediate corrective guidance and mediation in alignment with YWCA policies. This position will also be on-call to fill in for staff shifts and to ensure documentation accuracy and service quality.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work requires job skills and core values.
INTERNALS ONLY:
CLOSED DATE: Friday February 6th 2026 at 5:00PM
As an equal opportunity employer we highly encourage people of color to apply.
Note:This is an onsite position.
Expectations of your role:
- Managerial
- Support facility staff and operations in the absence of the Program Manager
- Establish and maintain staff schedules and serve as on-call backup to cover staff absences
- Monitor and maintain inventory of office materials and supplies
- Manage grocery purchasing and deliveries including planning menus shopping for ingredients preparing cold-prepared meals and coordinating daily food-related activities to ensure smooth and timely service delivery
- Coordinate with the custodian team to identify communicate and resolve facility-related issues as they arise
- Incorporate the YWCAs Social Justice Initiative by understanding how racism sexism classism and other oppressions intersect and are embedded in institutions
- Safety and Security
- Coordinate with responders and support in emergency situations and crisis management in the absence of the Program Manager
- Maintain working knowledge of fire safety and disaster plans related to emergency situations and conditions
- Ability to de-escalate conflicts or crises in the facility between clients and/or other individuals and direct them to appropriate staff who can provide next steps
- Administrative Duties
- Record all pertinent information in logbooks and email Life Coaches the Program Manager or others as needed
- Support documentation and reporting as required by funding sources
- Understand and follow all policies in the EDNSC Staff Handbook as well as other YWCA policies and procedures
The duties listed above are representative of the essential functions of the position. Other duties may be assigned as needed.
Must haves to be successful:
- Bachelors degree in social services human services public administration or related field or equivalent combination of education and experience
- Minimum of 35 years of supervisory experience including managing coaching and evaluating staff in social service or client-facing settings; experience supervising 10 or more staff preferred
- Demonstrated ability to lead teams in a fast-paced high-demand environment including evenings and weekends
- Understanding of homelessness poverty and trauma and how these issues intersect with systemic oppression race gender sexual orientation and disability
- Strong computer proficiency especially with Microsoft Word Excel and Outlook in a networked Windows environment
- Ability to work evenings and weekends
- Experience responding to crises and high-stakes incidents including conflict de-escalation emergency management and critical decision-making
- Demonstrated experience in operational management including workflow oversight inventory control scheduling and record-keeping
- Excellent oral and written communication skills including documentation of incidents case notes reporting and staff interactions
- Experience working with diverse populations including BIPOC LGBTQ immigrants refugees and individuals experiencing homelessness
- Ability to work independently exercise sound judgment and make operational decisions in the absence of the Program Manager
- Knowledge of services available in Snohomish County and greater Puget Sound for low-income or individuals experiencing homelessness desirable
Hours Rate and Benefits
- Hourly Rate: $34.50
- Hours: 40 Hours per week
Physical Requirements
- The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential performing this position the employee:
- Continuously exchanges information through listening and talking with clients agency staff volunteers and individuals in the community
- Monitors client and staff safety by watching interactions and scanning the Center for any unusual or suspicious activities
- Continuously repetitive use of hands and wrists handling grasping and reaching in using computers telephones fax machines and other office equipment
- Continuously sitting often for extended periods while performing desktop activities
- Walking around the facility and occasional standing in performing duties
- Frequently lifts and carries up to 5 lbs. of paperwork files and materials occasionally up to 40 lbs. of food hygiene supplies clothing or other items
- Frequently bends and stoops while obtaining files in lower drawers
- Ability to frequently move about the facility using the stairs and in emergent situations able to move about the facility quickly following emergency protocols
- All positions at YWCA of Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limitedtodomestic violence sexual violence homelessness unemployment financial hardship a result staffare at risk of secondary are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
* Continuously over 80% time; Frequently 20-80% time; and occasionally under 20% time
INTERNALS ONLY:
CLOSED DATE: Friday February 6th 2026 at 5:00PM
YWCA encourages applicants with a variety of experiences to apply!
At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary encourage employees to seek support inside and outside the workplace and maintain self-care routines.
Equal Opportunity Employment
YWCA Seattle King Snohomishis an Equal Opportunity read more about this view theEEO is the LawPoster and thisEEO is the Law Poster Supplement.
For more information
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
YWCA is on a mission to empower women, eliminate racism & strengthen communities. Learn more about our vision, events, locations & programs.
