Sr Spec, IT

This is whereyour work makes a difference.

At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.

Here you will find more than just a jobyou will find purpose and pride.

Your Role:

This role is a chance to become the goto technology partner for Baxters executive leadership team the people steering a global healthcare company whose products literally save and sustain lives. Youll be embedded in the heart of the organization in Deerfield providing whiteglove support to the CEO his direct reports and board members. The work is handson varied and highly visible: supporting quarterly earnings calls board meetings town halls and major leadership events; troubleshooting everything from Windows and Mac devices to Cisco Telepresence and AV setups; and ensuring that every executive interaction with technology feels seamless. Its a role for someone who thrives under pressure stays calm when plans change and enjoys being the person everyone trusts when the stakes are high.

What makes this opportunity special is the team and the culture youd be joining. The hiring manager has been with Baxter for more than 13 years and is known for developing people creating stability and fostering a genuinely supportive environment. Youll partner closely with a fellow Senior IT Specialist sharing responsibility for 24/7 executive support rotating oncall coverage and occasional travel to offsite leadership meetings typically a handful of trips per year. The team values problemsolvers who communicate well think on their feet and bring a continuousimprovement mindset. And because youll build longterm relationships with executives and their admins this is a role where you can grow deep expertise influence how VIP support is delivered and see firsthand how Baxters mission comes to life through patient stories product demos and companywide events. Its a rare blend of technical challenge visibility and purpose.

This role is fully onsite in Deerfield IL five days a week with oncall coverage every other weekend.

What Youll Be Doing:

• Provide onsite IT support for Baxters Deerfield corporate headquarters.

• Deliver 24/7 whiteglove support to executives board members and VIP users.

• Troubleshoot Windows MacOS mobile devices AV systems Cisco Telepresence printers and networkrelated issues.

• Lead whiteglove onboarding for new executive hires and ensure a seamless technology experience.

• Support onsite and offsite board meetings leadership meetings earnings calls and major corporate events.

• Manage SharePoint sites and assist with process improvements that elevate VIP support.

• Drive adoption of new technologies and contribute innovative ideas for hardware and software usage.

• Mentor IT team members and collaborate with partners across Deerfield Round Lake and global sites.

• Oversee asset management print server queues software upgrades and rootcause analysis for recurring issues.

• Provide AV and IT setup for town halls and other highvisibility corporate events.

What Youll Bring:

Preferred Technical Skills & Tools:

• ServiceNow Windows OS Endpoint hardwares

• Collaboration tools: Teams Zoom Webex OneDrive AppSpace

• Administrative platforms: Cassinfo Workday Adobe Admin

• Familiarity with remote support tools and enterprise mobility management

• Knowledge of network fundamentals and troubleshooting

Preferred Qualifications:

• Strong understanding of ITIL processes and incident management

• Experience with VIP support in a corporate environment

• Superb communication and interpersonal skills for executive interaction

• Strong documentation and process improvement skills

Additional Expectations:

• Ability to travel occasionally for off-site executive meetings and events

• Flexible to work extended hours or weekends for critical executive support

• Strong problem-solving and analytical skills

• Familiarity with cybersecurity best practices for endpoint devices

• Experience in vendor coordination for AV and hardware support

We understand compensation is an important factor as you consider the next step in your career. At Baxter we are committed to equitable pay for all employees and we strive to be more transparent with our pay practices. The estimated base salary for this position is $104000.00 to $143000.00 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors all of which are subject to change. Individual pay is based upon location.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one as well as insurance coverage for basic life accident short-term and long-term disability and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount and the 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching. We also offer Flexible Spending Accounts educational assistance programs and time-off benefits such as paid holidays paid time off ranging from 20 to 35 days based on length of service family and medical leaves of absence and paid parental leave. Additional benefits include commuting benefits the Employee Discount Program the Employee Assistance Program (EAP) and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our additional information regarding Baxter US Benefits please speak with your recruiter or visit our Benefits site: Benefits Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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