Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
We are looking for a customer-focused individual who enjoys working with people multitasking and supporting a busy rental and sales this role you will be the first point of contact for customers help process rentals support our sales team and keep daily operations moving smoothly. This is an excellent opportunity for someone who is organized eager to learn and motivated to grow within the industry.Whats in it for You
Competitive salary with opportunities to grow as your skills and responsibilities increase. Salary can range between $58000 to $65000 depending on experience.
Benefits starting on day one
Pension plan to help you build long-term financial security
Employee share ownership options giving you the opportunity to invest in the companys success
Endless career opportunities across customer service sales operations and more
A supportive team environment with training provided
Opportunities to learn about equipment rental processes and inside sales
A role with varietycustomer interaction administrative tasks and hands-on support experience that can grow into long-term career paths
Fast-paced dynamic work where no two days are the same
Job Description:
Day-to-Day Job Activities
Customer Service
Greet and assist customers at the rental counter and over the phone
Provide clear friendly and efficient service
Support customers with questions rental needs and general inquiries
Sales & Rental Support
Assist with inside sales for products services and equipment rentals
Prepare and process rental and sales contracts
Handle equipment returns and close rental agreements
Look up equipment information through company systems
Purchasing & Administration
Assist with purchase order entry and tracking
Keep paperwork organized and up to date to ensure accurate and timely transactions
Experience Required
Exceptional customer service skills
Must understand construction phases job situations and project conditions for timing of approaching customer and rental products application suggestions.
Comfort working in a fast-paced setting with shifting priorities
Strong communication skills and a customer-centric mindset
Ability to multitask and stay organized
Willingness to learn about equipment product features and rental applications
Shift availability; professional appearance required
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
