Security Specialist Security Operations Center (SOC)
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
This position operates within the Security Operations Center (SOC) and is cross-trained with a dotted-line operational relationship to the Security Technology Services (STS) team. The SOC Security Specialist serves as the technology systems expert for the tools platforms and workflows that power the enterprise SOC. This role ensures alignment between SOC operations security technology development and enterprise optimization initiatives. The Specialist is considered a member of the SOC Leadership Team working alongside the SOC Day Supervisor SOC Night Supervisor and reporting directly to the SOC Manager. Although this role does not have direct supervisory responsibilities it holds significant influence through project leadership workflow development and cross-departmental coordination.
Security Specialists provide security services for the assigned program(e.g. threat assessment/management intelligence security technology executive protection workplace violence education and training) or special projects/assignments to all Mayo functions and entities and to external clients as directed. Security Specialists may also be required to research or revise security-related policies procedures or standards.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications
Bachelors degree with three years of progressively responsible security experience or associates degree with five years of progressively responsible security experience or HS/GED with seven years of progressively responsible security experience.
For assignment to executive protection: must be a graduate of an accredited law enforcement academy or graduate of an executive protection professional course with equivalent experience; must not be prohibited from possessing a firearm under state or federal law; must qualify with an issued or authorized to carry handgun; must be legally eligible to obtain a state concealed carry firearm permit where applicable; must be security clearance eligible.
Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas Job Knowledge and Additional Considerations):
Security Specialists must demonstrate strong ability in leadership personal interaction time management and project administration as well as excellent written and verbal communication skills.
Licensure/Certification Required:
Certified Protection Professional (CPP) designation or equivalent required within two years of date of employment. Must have and maintain a valid drivers license and acceptable driving record in accordance with Mayo Clinic Policy.
Operational & Technical Expertise
- Serve as the system expert for SOC technology ensuring effective use troubleshooting optimization and user guidance.
- Lead the SOCs rapid response to technology issues ensuring timely escalation communication and interim workarounds.
- Align SOC workflows with evolving technology solutions ensuring operational consistency and efficiency.
CrossDepartment Coordination & Liaison Role
- Act as the primary coordinator and point of contact (POC) for technical collaboration with the STS team.
- Not responsible for performing the technical work directly but responsible for ensuring clarity coordination and partnership between SOC and STS.
- Represent SOC operational needs during STS security technology optimization projects.
- Ensure SOC requirements constraints and best practices are fully communicated and integrated into technical development efforts.
Project Leadership
- Lead SOCspecific and enterprise security technology projects.
- Serve as SOC project SME for initiatives involving system upgrades platform integrations optimization efforts or workflow redesign.
- Coordinate project timelines deliverables documentation and communication with stakeholders.
Process Workflow and Program Development
- Develop refine and maintain SOC workflows swim lanes and process documentation.
- Lead SOC involvement in the Panic Alarm Testing Program including scheduling documentation and reporting.
- Support creation of Quick Reference Guides (QRGs) backup plans contingency procedures and crosstraining materials.
OnCall Support
- May participate in limited oncall responsibilities to support urgent SOC technology or workflow needs with the longterm intent to build scalable support structures and documented QRGs to minimize overnight disruptions.
***This position is developing so need a comment to Duties as otherwise assigned to cover the bases.
Required Experience:
IC
Key Skills
- CCTV
- Low Voltage
- Network Management
- IDS
- Computer Networking
- Field Service
- ICD Coding
- Military Experience
- Security
- Security System Experience
- Information Security
- Troubleshooting
About Company
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