Field Application Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.
The Group introduced its aerospace business to China in 1964 and is recognized as a trusted partner for long-term cooperation with the Chinese aviation cybersecurity and digital identity Thales has also successfully applied its advanced technologies to mobile communications fintech automotive connectivity and software monetization etc. Thales employs more than 800 people with offices located in 7 cities across China. With R&D centers and innovation hubs established in Beijing Dalian and Hong Kong Thales is committed to developing innovative solutions for its customers.Responsibilities:
- Act as the first contact point for technical inquiries related to Thaless products & Solutions
- Collaborate with sales/marketing by providing technical advice/presentations and demonstrations for the business engagement
- Work closely with customers to analyse their requirements and recommend appropriate Thaless products and solutions
- Ensure active support to the customer throughout all the development and integration phases by providing on-site and remote technical support
- Ensure project follow-up and be the technical referent for the integration. Drive problem analysis and resolution in collaboration with other Thales teams.
- Stay up to date with industry trends standards regulations and ensure field feedback to the teams
- Anticipate define and drive the development of tools/middleware required for customer integrations.
- Leverage on skills knowledge expertise and project experience to contribute to Thales product roadmap and strategy.
- Follow-up and control the progress of projects under his/her scope. Communicate plan report and ensure the internal stakeholders and management.
Minimum requirements:
- Masters degree in Electronical Engineering Telecommunications or Computer Science
- 5 years minimum experience in similar technical role (R&D engineer technical support engineer technical sales engineer or application engineer)
- Proficiency in languages (e.g. C C Java)
- Must have experience in device application development (Android Windows Chrome)
- Must have experience in protocol development or testing and on the associated Test Spy & Analysis tools (oscilloscope sniffer etc.)
- Excellent communication and interpersonal skills to work with cross-functional and global teams
- Strong analysis and problem-solving ability with customer-oriented mindset
- Write and speak English fluently
Preferred requirements:
- Familiar with consumer electronic devices/IOT devices embedded systems modems
- Strong understanding of Smartcard/Secure Element technologies: ISO 7816 Java Card Global Platform GSMA standards ETSI
- Knowledge on protocols for contact and contactless communication (ISO 14443 BT BLE UWB SPI I3C)
- Knowledge on Telecom network architecture backend system (HSS/BSS) and Over the Air flows
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At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.
Required Experience:
IC
Key Skills
- Laboratory Experience
- ADAS
- LAN
- Debugging
- Technical Writing
- Product Demos
- Customer Support
- Automotive Diagnostics
- Cloud Architecture
- Spectroscopy
- System Administration
- Unity
About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more
