New and Pre-owned Salesperson(5 Brands One Location)
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Job Location:
Burns Harbor, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Graff Kia of Chesterton
Graff Kia of Chesterton is part of the Graff Auto Campus in Northwest Indiana which houses 5 brands in one location(Kia Ford Toyota Chevrolet and GMC). We are focused on delivering a better dealership experience through transparency community involvement and a customer-first culture. Our mission is to assist every guest with any and all of their vehicle needsbefore during and long after the sale.
Position Summary
As an Automotive Sales Consultant youll guide customers through a modern relationship-based buying experiencehelping them find the right vehicle understand their options and feel confident in their decision. Youll work leads walk-ins and appointments follow a consistent process and collaborate with management F&I and the BDC to deliver a world-class customer experience.
What Youll Do (Key Responsibilities)
Assist customers in selecting new and pre-owned vehicles that fit their needs and budget
Conduct needs assessments present vehicles and facilitate test drives and product demonstrations
Provide transparent pricing payment options and trade-in guidance in partnership with leadership
Maintain strong follow-up with customers via phone text email and CRM tasks
Log every customer interaction accurately in the CRM and follow the stores sales process
Work internet leads and showroom traffic with urgency professionalism and accountability
Coordinate with the BDC to maximize appointment show rate and preparedness
Support deliveries ensure customer understanding of features and set expectations for ownership experience
Generate repeat and referral business through relationship-building and after-sale follow-up
Participate in training product knowledge sessions and team sales meetings
What Success Looks Like
Consistent follow-up and strong CRM compliance
High appointment show rate and quality showroom experience
Strong closing percentage with customer satisfaction at the center
Healthy pipeline of referrals and repeat customers
Team-first attitude that supports store goals and culture
Qualifications
Required:
Valid drivers license and insurable driving record
Strong communication skills and a customer-focused mindset
Comfort with technology (CRM email/text communication digital retailing tools)
Ability to work a flexible schedule including evenings and Saturdays
Preferred:
1 year automotive sales experience (or strong sales background in another industry)
Familiarity with CRMs (VinSolutions or similar)
Proven record of follow-up discipline and goal achievement
Benefits & Perks (Customize as needed)
- Sell from all 5 dealerships on campus new or pre-owned(Ford Toyota Kia Chevrolet GMC)
Competitive compensation (base/draw commission/bonus structure)
Health dental and vision insurance options
401(k) options
Paid training and ongoing development
Growth opportunities within a multi-store dealer group
Employee purchase and service discounts
Positive culture with a long-term career path
Why Graff
Were building a dealership experience that customers actually enjoydriven by integrity continuous improvement and community involvement. If youre motivated coachable and want a place to grow we want to meet you.
Key Skills
- Sales Experience
- Door-to-Door Experience
- Inventory Control
- Customer Service
- Organizational skills
- Computer Skills
- Retail Sales
- Agriculture
- Computer Literacy
- Roofing
- negotiation
- Phone Etiquette
About Company
About Graff Kia of Chesterton Graff Kia of Chesterton is part of the Graff Automotive Group, a family-owned company with over 111 years of history and a reputat...
