Team Leader– Accounts Payable

Pune - India

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Team Leader Accounts Payable
We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/Multiple ERP experience (SAP JDE)/Helpdesk query Management
Language Support required
Good verbal and written communication skills Primary language as (Local Language: German/Spanish/Italian/Dutch/French) and English
Responsibilities
Should have team handling experience of at least some years with a size of 10 to 12 team members
Daily Volume allocation to team at the start of the day
Track daily productivity and manage report outs
Monthly 1-0-1 of team members to earmark their career path and growth
Should possess excellent communication skills
Complete Quality checks as defined and agreed with Client Contracts
Experience in AP on Handling Vendor helpdesk Emails and Phone calls
Experience in resolving Vendor queries Escalations and irritated Vendors
Experience of managing Vendor ticketing solutions as well as managing Group Email-boxes
Ensure service deliverables within TAT and SLAs
Engage with GBS & business stakeholders on Escalation management and process improvement opportunities
Weekly/ monthly governance meetings with internal and external stakeholders
Review and validate essentials of valid invoice like supplier details PO bank account invoice # invoice date etc. as part of controls framework
Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker
Maintain exception logs for process related exception as and when they occur for knowledge retention
Work with Suppliers/Vendors to resolve and handle queries to solution
Prepare and complete SOPs or Process manual as per Client & Process requirements
Follow up with requisitions (via calls/ mails or tickets) to solve hold invoice as per the AP guidelines
Adhere the internal compliance policy and guideline established by the management on their daily operational activities
Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines
Qualifications
Minimum qualifications
Graduate in Commerce stream
Relevant work experience on Accounts payable transactional activities and Helpdesk
Strong English language skills (verbal and written)

Preferred qualifications
Experience in Accounts Payable tasks & delivery Reconciliations Helpdesk
Good typing speed to handle and manage communications with External and internal stakeholders
Ability to handle a team size of 10 to 12 members
Good understanding of MS office-MS Excel experience is a must to have.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.