Staff Development & Training Coordinator

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Classification Title:	IT Training Specialist
Classification Minimum Requirements:	Masters degree in an appropriate area; or a bachelors degree in an appropriate area and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Job Description:	UF Information Technology (UFIT) is currently seeking a professional level Staff Development and Training Coordinator to join the UFIT Help Desk a unit within UFIT. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. The UFIT Help Desk is the central IT Help Desk for the University of Florida. We offer a wide range of services including account support Thesis and Dissertation formatting support and IT knowledge management. Some key responsibilities and characteristics of this position are: Develops and delivers training courses for the various positions at the UFIT Help Works with Help Desk management to convert service insights into learning strategies With the Help Desk Assistant Manager coordinates hiring and training of student assistants Provides limited end-user support via phone email and chat About UF Information Technology Led bySenior Vice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville. Exceptional Benefits UF provides various leave programs based on an employees salary plan including vacation sick leave holidays personal leave days and paid family addition to paid time off the University of Florida offers a very competitive benefits package.
Expected Salary:	$; commensurate based on education and experience.
Required Qualifications:	Masters degree in an appropriate area; or a bachelors degree in an appropriate area and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Preferred:	The ideal candidate will possess the following education experience and skills: Masters Degree in Education Experience working in a high volume call center Experience training entry level professionals
Special Instructions to Applicants:	Work visa sponsorship is not available for this position A Level 2 Criminal Background Screening is required. Applicants are required to submit the following with their application: Cover Letter Resume List of professional references with contact information(Minimum of 3 with one from a previous or current supervisor) The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.
Health Assessment Required:	No

Required Experience:

Staff IC

Classification Title:IT Training SpecialistClassification Minimum Requirements:Masters degree in an appropriate area; or a bachelors degree in an appropriate area and two years of relevant experience.Appropriate college coursework or vocational/technical training may substitute at an equivalent rate...

Classification Title:	IT Training Specialist
Classification Minimum Requirements:	Masters degree in an appropriate area; or a bachelors degree in an appropriate area and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Job Description:	UF Information Technology (UFIT) is currently seeking a professional level Staff Development and Training Coordinator to join the UFIT Help Desk a unit within UFIT. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. The UFIT Help Desk is the central IT Help Desk for the University of Florida. We offer a wide range of services including account support Thesis and Dissertation formatting support and IT knowledge management. Some key responsibilities and characteristics of this position are: Develops and delivers training courses for the various positions at the UFIT Help Works with Help Desk management to convert service insights into learning strategies With the Help Desk Assistant Manager coordinates hiring and training of student assistants Provides limited end-user support via phone email and chat About UF Information Technology Led bySenior Vice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville. Exceptional Benefits UF provides various leave programs based on an employees salary plan including vacation sick leave holidays personal leave days and paid family addition to paid time off the University of Florida offers a very competitive benefits package.
Expected Salary:	$; commensurate based on education and experience.
Required Qualifications:	Masters degree in an appropriate area; or a bachelors degree in an appropriate area and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Preferred:	The ideal candidate will possess the following education experience and skills: Masters Degree in Education Experience working in a high volume call center Experience training entry level professionals
Special Instructions to Applicants:	Work visa sponsorship is not available for this position A Level 2 Criminal Background Screening is required. Applicants are required to submit the following with their application: Cover Letter Resume List of professional references with contact information(Minimum of 3 with one from a previous or current supervisor) The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.
Health Assessment Required:	No