Division Operations Specialist, Student Success and Support Services

Job Posting:

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Job Description:

Responsibilities:

• Provide transactional support for division financials including but not limited to entry of requisitions purchasing through the procurement-card program and related reconciliation coordination of division travel approvals purchases (using the travel card) reimbursements and initiation of voucher payments and inter-departmental billing activities on behalf of the division.

• Serve as the primary contract coordinator for all division student assistant federal work-study (FWS) and contingent contracts. Assist with divisional recruitment training and hiring of student staff.

• Manage the daily operations of the office of the VP which includes the VP the Dean of Students the Assistant Dean of Students the division Business Manager and the Director of Student Success & Retention. Manage divisional email accounts and shared phone lines triage and respond to or forward messages as appropriate.

• Recruit hire train and directly supervise student office staff. Coordinate team building and development opportunities for student staff across the division. Coordinate work by assigning tasks and ensuring that work is completed in a timely manner delegating duties when appropriate.

• Assume responsibility for special projects that arise within the SSSS division as requested providing project-based assistance to the VP and VPs team. Responsible for leading the project by planning assessing and delegating resources setting and achieving timelines and goals.

• Working with the SSSS executive leadership team and department heads manages assigned logistics and planning elements for large scale events within the division and events that involve collaboration with other UBalt divisions.

Minimum Qualifications:

• Bachelors degree
• 4years of experience with program and service delivery management of office operations event planning and/or projectmanagementpreferablywithin a higher education or non-profit setting.
• Additional related experience and formal education in which one has gained the knowledge skills and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications:

• Masters degree
• 5 or more years experience in a combination of the above areas including at least one year of experience supporting key administrator. General knowledge of budget management and event/program planning in a university government or non-profit setting. Experience/familiarity with PeopleSoft and/or Workday software. Experience within the Student Affairs field/profession and operational assessment.

Required Knowledge Skills and Abilities:

General knowledge of student-facing programs and services within higher education. General knowledge of student involvement/activity programs. Knowledge of student employment including hiring training and evaluating student staff. Excellent computer skills including MS Office Zoom web-based management software programs and database programs. Expert-level communication skills: highly effective with oral written electronic and interpersonal communication; attention to ability to interact with diverse internal and external constituencies in a fast-paced environment sometimes under pressure remaining flexible proactive resourceful and efficient with a high level of professionalism and confidentiality. Proven ability to manage detail-laden work. Must be discrete able to exercise sound judgment and have proven track record of handling highly sensitive and confidential information. Must be able to work independently with minimal supervision and be able to take initiative to problem solve. Must be able to exercise sound judgement in decision making apply standards and extrapolate when limited standardization exists. Ability to successfully navigate and leverage UBalt resources and support. Demonstrated commitment and ability to work with individuals from diverse backgrounds. Ability to collaborate with a wide variety of internal and external constituencies in support of student success.

This position is responsible for assisting with select evening and weekend programs including campus events and assigned position is hybrid with at least three days per week on campus.

We offer a competitive benefits package including health life prescription and dental plans tuition remission benefits paid leave (14 days of annual 15 days of sick 3 days personal and 14-15 holidays) and a pension plan with employer contributions. The role is eligible for overtime. You can see more details on our benefits here.

Additional Job Information:

The University of Baltimore (UBalt or University) does not discriminate on the basis of sex gender race religion age disability national origin ethnicity sexual orientation gender identity or other legally protected characteristics in its programs activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.