Clinical Lead Ello (fdm)

• Shape the Psychological Approach:Youll define how Ello should respond psychologically determining when to explore versus offer support how to maintain appropriate boundaries and what makes conversations effective. Working with C-level leadership and teams across the company (including psychotherapists research product engineering and data science) youll balance evidence-based practice with innovation and regulatory requirements.
• Ensure Quality & Effectiveness:Youll ensure the psychological quality of Ellos conversational approach collaborating with psychotherapists and researchers to identify whats working and what needs improvement. Youll design psychological protocols and quality standards then guide the data science & engineering team on implementing your clinical insights while they handle the technical implementation.
• Build the Evidence Base:Youll drive Ellos evaluation strategy together with our (User) Research Teams and head the systematic assessment of conversation quality from a clinical perspective. Collaborating with data scientists youll understand findings and drive improvements whilst helping establish scientific standards for this emerging field.
• Own Psychological Safety:Youll support Ellos safety framework by working closely with our Senior Psychotherapist & Medical Risk Manager responsible for established risk management principles to ensure appropriate crisis detection and escalation protocols. Youll monitor for potential risks and ensure appropriate safety mechanisms whilst maintaining clear boundaries between wellness support and situations requiring clinical care.
• Communicate Clinical Value:Youll present Ellos approach and safety to potential clients such as employers and health insurers explaining in accessible terms why our evidence-based approach differs from generic AI chatbots. Youll support commercial teams in articulating clinical value to diverse stakeholders.

• Licensed psychotherapist (approbation or equivalent) with foundation in evidence-based approaches
• Understanding of psychological assessment intervention design and therapeutic mechanisms
• Track record developing evaluating or delivering digital mental health interventions
• Understanding of how therapeutic principles translate to digital environments
• Ability to comfortably work and form a strategic vision at the frontier of psychology and AI where best practices dont yet exist
• Ability to translate clinical requirements into technical specifications and business value
• Experience navigating different working styles and finding common ground across multiple disciplines e.g. clinical technical and business
  
  

• PhD in the field of psychology with a focus on digital mental health (or comparable topic)
• Experience balancing ideal clinical standards with practical business and technical constraints
• Understanding of technical concepts (prompt engineering model behaviour system architecture)
• Experience working across technical clinical and commercial functions

1. Call with the People Team (30 mins)
2. Technical Interview with Alena & Elena (60 mins)
3. Take-Home Case Study (2-3 hours)
4. Team Interview with Tanja & Vincent (30 mins)
5. Founder Interview with C-Level (15-30 mins)

HelloBetter was founded under the name Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with Leuphana University Friedrich-Alexander University Erlangen-Nuremberg the Free University of Amsterdam Harvard University and other partners. These programs serve both the prevention and treatment of classic mental illnesses such as depression anxiety or panic disorders but also cover topics such as vaginismus or chronic pain. This gives HelloBetter the broadest study base of all providers.

In the meantime six therapy programs from HelloBetter have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free of charge on prescription for all adults with health insurance in Germany. The work of the expert team has been published in international journals (including The Journal of the American Medical Association) and recognized with various awards (including Wilhelm Exner Award in Psychology 2016 EFPA Comenius Award 2017 Digital Health Award 2018 EU Compass Good Practice 2018 in Mental Health).

The company is based in Berlin and Hamburg and employs more than 130 people.