Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

Job Purposes

Support KBCs R&D organization in the consistent execution of scaled agile delivery by maintaining and continuously improving agile ways of working delivery visibility and the supporting toolchain (primarily Atlassian Jira and Confluence). Partner with R&D team leads to enable reliable sprint/iteration mechanics transparent flow of work and clear cross-team coordination to support predictable delivery of releases and commitments.

Support internal efficiency acceleration through artificial intelligence by supporting Microsoft 365 Copilot adoption across R&D and beyond. Identify qualify and prioritize high-value productivity use cases; enable end users through training coaching and support; and develop targeted no-code/low-code solutions (including Copilot Studio agents) that improve how teams plan execute communicate and report work.

Key Activities:

• Provide day-to-day support for Scrum/agile process maintenance: backlog hygiene dependency tracking impediment escalation and coordination of cross-team work.
• Administer and improve Atlassian Jira and Confluence to support R&D delivery (projects boards workflows issue configuration permissions dashboards filters automations templates).
• Own Jira run operations: user onboarding/offboarding access and role management configuration requests intake troubleshooting and triage and vendor/support escalation when needed.
• Maintain release visibility artifacts (release views delivery health metrics flow/throughput reporting) and provide actionable insights to improve predictability quality and efficiency.
• Facilitate issue analysis risk identification and mitigation support; coordinate course-of-action discussions and help teams adjust plans when constraints priorities or dependencies change.
• Drive Microsoft 365 Copilot adoption and value realization: develop and deliver role-based training office hours guides and day-in-the-life examples
• Support AI use case analysis and prioritization: gather requests map to outcomes define success metrics and track adoption/impact; partner with stakeholders to remove blockers (data readiness permissions process changes).
• Build and maintain advanced AI solutions using Copilot Studio: design and publish agents ground them in approved knowledge sources validate outputs monitor usage and manage updates through a controlled lifecycle.
• Create and maintain high-quality documentation templates and standard operating procedures for agile delivery practices Jira/Confluence usage and Copilot/agent enablement to support scalable self-service.

Responsibilities

• Solutions Analysis - Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
• Data Collection and Analysis - Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
• Documentation and Backup - Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur.
• Document Preparation - Organize and prepare complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for special reports.
• Operational Compliance - Identify within the team instances of noncompliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct reporting these instances and escalating issues as appropriate.
• Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology external regulation and industry best practices through ongoing education attending conferences and reading specialist media.

Position Requirements

Behavioral Competencies:

• Manages Complexity Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods well.
• Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example readily involves others to accomplish goals; stays in touch and shares information; discourages us versus them thinking; shows appreciation for others ideas and input.

Skills:

• Computer Skills - Works at an advanced level to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works independently and provides guidance.
• Data Collection and Analysis - Works with full competence to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works without supervision and may provide technical guidance.
• Analyze Current State/AS-IS State - Works with full competence to understand business context needs rules and architecture as well as organizational structure cultures capabilities and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance. Analysis skills Process modeling/mapping
• Data Control - Works with full competence to acquire organize protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.
• Define Future State/TO-BE State - Works with full competence to envision and document the future state of processes and products by identifying the solution scope potential value of the future state and the changes to the process products organization infrastructure capabilities and technology necessary to achieve the desired future state. Typically works without supervision and may provide technical guidance. Analysis skills
• Numerical Skills - Works with full competence to understand numerical concepts and use them to carry out mathematical operations e.g. in order to analyze reports. Typically works without supervision and may provide technical guidance.
• Verbal Communication - Works with full competence to express ideas request actions formulate plans & policies by means of clear and effective verbal communications. Typically works without supervision and may provide technical guidance.
• Adaptive Mindset - Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance. Adapts existing tools and techniques to existing situation Adapts to changing goals / objectives Entrepreneurial spirit Focuses on simplicity when addressing the customer
• Analyze Alternatives and Recommend Solutions - Works with full competence to analyze potential solutions and create recommendations based on the expected benefits costs and overall value of the solution for key stakeholders. Typically works without supervision and may provide technical guidance. Alternatives generation Observation
• Business Case Contribution - Works with full competence to interpret contribute to or lead business case creation with client departments to quantify current costs justify project investment and identify the return on investment. Typically works without supervision and may provide technical guidance. Analysis Skills Business Cases Cost Benefit Analysis Make (Build) or Buy Analysis Risk Analysis
• Business Requirements Analysis - Works with full competence to express user needs in terms of business requirements identify current capability of the business to deliver conduct build or buy analyses and recommend preferred approach. Typically works without supervision and may provide technical guidance. Analysis Skills Determine acceptance and evaluation criteria Focus groups Observation Prioritization
• Commercial Acumen - Works with full competence to use understanding of the business environment and objectives in developing solutions. Typically works without supervision and may provide technical guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Collaborates with customers Elevates partner insights Keeps customer at center of sale Uses common terminology
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Differentiates between complaining and a desire for action
• Perform Gap Analysis - Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works without supervision and may provide technical guidance. Analysis skills
• Planning and Organizing - Works with full competence to plan organize prioritize and oversee activities to efficiently meet objectives. Typically works without supervision and may provide technical guidance.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information promote critical thinking and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover and develop needs Probes to uncover dissatisfaction Seeks alignment between needs and solutions
• Requirements Elicitation and Facilitation - Works with full competence to lead facilitated sessions for requirements elicitation focus groups and user acceptance testing. Typically works without supervision and may provide technical guidance.

Education:

• Bachelors Degree in a scientific technical or engineering field or equivalent level

General Experience:

• 3 years experience supporting software delivery in a technical/R&D environment (business analysis delivery enablement agile coordination project/program support or similar).
• Proven experience supporting Scrum/agile delivery practices across one or more teams including facilitation and continuous improvement of team cadence and flow of work.
• Hands-on experience administering and configuring Atlassian Jira and Confluence (boards workflows issue types/fields permissions dashboards reporting and automations); Jira administration experience strongly preferred.
• Demonstrated experience enabling adoption of productivity tools and ways of working through training coaching communications documentation and ongoing user support across distributed teams.
• Familiarity with Microsoft 365 Copilot capabilities and practical use cases (Outlook/Teams/Word/PowerPoint/Excel) including prompt engineering patterns and value measurement.
• Experience building or supporting no-code/low-code AI solutions preferably with Copilot Studio (agents conversation design knowledge grounding publishing and lifecycle management); Power Platform familiarity is an asset.
• Experience working with distributed virtual teams
• Preferably Oil and Gas Industry experience

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

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