Client Account Director Maternity Cover

Job Description:

Dentsu is an integrated growth and transformation partner to the worlds leading organizations. Founded in 1901 in Tokyo Japan and now present in over 145 countries and regions it has a proven track record of nurturing and developing innovations combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media CXM and Creative while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands people and society.

Carat an award-winning media content and branding agency that uses its peerless understanding of the passions motivations and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

Were hiring for a Client Account Director as part of Carat in Manchester on a 12 month Maternity Cover.

Purpose of the Role

The role of Client Account Director (FTC) at Carat will focus on the Holland & Barrett account and is responsible for the all the activity they put into market across retail and performance. Ensuring that we continue to deliver best in class activation at pace for them.

This position is a key liaison between Carat and Holland & Barrett overseeing the development and execution of tailored media strategies to meet the clients business objectives as well as developing and advancing best practice in how we deliver great work across all campaigns. The Client Account Director plays a pivotal role in fostering strong client relationships guiding a team of talented professionals and ensuring the successful implementation of media campaigns. By leveraging market insights industry expertise and innovative thinking the Account Director shapes the direction of media plans optimises campaign performance and ultimately contributes to the growth and success of both the clients business and the agency.

The Client Account Director reports to the Client Director collaborating closely to align strategies drive innovation and ensure the delivery of outstanding service to Holland & Barrett.

Key Responsibilities

• Client Relationship Management: Lead the Holland & Barrett account as the primary contact building strong stakeholder relationships aligned to business goals.

• Strategic Media Leadership: Own and deliver integrated media strategies informed by insight research and market trends.

• Planning & Collaboration: Work closely with internal teams and media partners to deliver highquality innovative plans.

• Campaign Delivery & Optimisation: Manage endtoend digitalled campaigns across paid social search display and partnerships to hit KPIs.

• Performance & Reporting: Track performance extract insights and present clear recommendations to clients.

• Team Leadership & Development: Manage and develop account teams driving performance collaboration and growth.

• Best Practice & Process Improvement: Champion agency standards and continuously improve ways of working with the Client Director.

• Financial & Commercial Management: Oversee budgets forecasts and billing to ensure accuracy and profitability.

Qualifications Skills

• Industry Experience: Proven experience in media planning account management or related roles within a media agency or marketing environment.

• Digital Media Expertise: Strong understanding of the digital media landscape with handson experience using digital platforms tools and channels.

• Client & Commercial Impact: Proven track record of managing client relationships driving account growth and delivering successful media campaigns.

• Communication & Influence: Excellent written and verbal communication skills with the ability to present ideas persuasively and build strong relationships with clients and internal teams.

• Leadership & Talent Development: Demonstrated experience leading coaching and developing teams to achieve high performance.

• Analytical & Planning Rigor: Highly analytical and datadriven with the ability to interpret insights justify planning decisions using research and apply core planning principles.

What we offer

• This is a Maternity Cover (12 Months)

• The team is based in our Manchester office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.

• As well as a competitive salary youll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu we embrace diversity and inclusion valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation benefiting our employees partners and communities.

We welcome applications from all individuals regardless of race ethnicity nationality religion gender gender identity sexual orientation age disability marital status or any other protected characteristic. Beyond recruitment we strive to create an environment where everyone feels respected supported and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process please contact us at quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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