As a Local Agent Intern you will be based on-site in Bali and work primarily with the French-speaking market. This role offers a unique opportunity to gain hands-on experience in customer care operations and quality monitoring within a local DMC environment.
You will be involved throughout the travelers journey acting as a key contact point before and during the trip while collaborating closely with the local team and partners. This internship is ideal for someone eager to discover the behind-the-scenes of tailor-made travel and to grow professionally in an international setting.
If you are motivated by travel customer satisfaction and living abroad this position is a great first step into the tourism industry.
Your main missions
Customer care & quality during the trip
Act as the main contact for travelers during their stay ensuring smooth communication and reassurance.
Handle unexpected situations such as complaints cancellations or on-trip issues with professionalism and empathy.
Monitor service quality throughout the trip to guarantee a high level of satisfaction.
Collect travelers feedback after the trip and contribute to client loyalty and continuous improvement.
Administrative & financial tasks
Track the profitability of travel files and monitor key performance indicators.
Report sales and operational data to support internal follow-up.
Assist in managing supplier contracts and maintaining accurate records.
Responsible tourism
Promote sustainable and responsible travel practices in daily operations.
Select and work with eco-conscious local suppliers.
Educate travelers about local culture environmental impact and responsible behaviors during their trip.
Contract conditions
Type of contract: Internship
Location: Bali Indonesia
Availability: Within 3 months (June 2026)
Working time: Full-time
Work mode: On-site in Bali
Compensation: To be discussed during the recruitment process
Your advantages
Visa support to facilitate your stay in Indonesia.
A friendly team environment with regular team activities and company events.
On-site experience in Bali with conciergerie support.
A valuable immersion into the operations of a local responsible DMC.
Required Experience:
Intern
As a Local Agent Intern you will be based on-site in Bali and work primarily with the French-speaking market. This role offers a unique opportunity to gain hands-on experience in customer care operations and quality monitoring within a local DMC environment.You will be involved throughout the travel...
As a Local Agent Intern you will be based on-site in Bali and work primarily with the French-speaking market. This role offers a unique opportunity to gain hands-on experience in customer care operations and quality monitoring within a local DMC environment.
You will be involved throughout the travelers journey acting as a key contact point before and during the trip while collaborating closely with the local team and partners. This internship is ideal for someone eager to discover the behind-the-scenes of tailor-made travel and to grow professionally in an international setting.
If you are motivated by travel customer satisfaction and living abroad this position is a great first step into the tourism industry.
Your main missions
Customer care & quality during the trip
Act as the main contact for travelers during their stay ensuring smooth communication and reassurance.
Handle unexpected situations such as complaints cancellations or on-trip issues with professionalism and empathy.
Monitor service quality throughout the trip to guarantee a high level of satisfaction.
Collect travelers feedback after the trip and contribute to client loyalty and continuous improvement.
Administrative & financial tasks
Track the profitability of travel files and monitor key performance indicators.
Report sales and operational data to support internal follow-up.
Assist in managing supplier contracts and maintaining accurate records.
Responsible tourism
Promote sustainable and responsible travel practices in daily operations.
Select and work with eco-conscious local suppliers.
Educate travelers about local culture environmental impact and responsible behaviors during their trip.
Contract conditions
Type of contract: Internship
Location: Bali Indonesia
Availability: Within 3 months (June 2026)
Working time: Full-time
Work mode: On-site in Bali
Compensation: To be discussed during the recruitment process
Your advantages
Visa support to facilitate your stay in Indonesia.
A friendly team environment with regular team activities and company events.
On-site experience in Bali with conciergerie support.
A valuable immersion into the operations of a local responsible DMC.
Required Experience:
Intern
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