Senior Systems Analyst (Operations)

Position: Senior Systems Analyst (Operations)

DK Consulting Overview: Founded in May 2003 DK Consulting LLC a woman-owned small business was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State Federal and Commercial customers and our services range from providing customers with that one critical resource to assuming responsibility for an entire IT project. We offer excellent benefits and provide exceptional employee management.

The client seeks a Senior Systems Analyst (Operations) to provide services related to the efficient operation of Health Benefit Exchange (HBX) and other ancillary systems.

Client: Maryland Health Benefit Exchange

Contract duration: Two years

Interview mode: Virtual

Location: 750 East Pratt Street 6th Floor Baltimore Md 21202 (three days in the office two days remote)

Duties/Responsibilities

• Install configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings workflows jobs and other ETL processes).
• Identify and troubleshoot system outages installation issues and application code errors running Java applications in AWS.
• Generate and install security certificates and PGP keys.
• Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.
• Restore Informatica Power Center services and manage users and governance controls.
• Configure maintain and troubleshoot Redhat Jboss Fuse Apache and Tomcat HTTP servers.
• Perform system troubleshooting by reading and deciphering app logs and system logs from Splunk.
• Configure deploy verify and troubleshoot SSL certificates.
• Read/understand/improve scripts related to the application batches and/or web services.
• Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.
• Provide options recommendations and additional actions related to resolving issues mitigating risks and resolving escalated items.
• Work with configuration management tool Jenkins to automate tasks such as code check-in software build.
• Manage monitor and configure the Splunk application monitoring tool.
• Support releases and adherence to change control standards.
• Perform scheduled maintenance activities such as patching performance tuning and backups.
• Execute daily batch scripts days evenings weekends and holidays as required.
• Perform capacity planning and scalability planning.
• Work with JIRA Service Desk to manage Incidents and Change Processes.
• Availability to work in rotation shifts mode.
• Adhere to all security change control and MHBE Project Management Office (PMO) policies processes and methodologies.
• Note: The candidate must be flexible to work overtime as needed including weekends holidays and off-hours.

Minimum Qualifications

• Five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.
• Five (5) years of experience as a Batch Operator or equivalent supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.
• Three (3) years of experience in identifying and troubleshooting system outages installation issues and application code running JBoss/Tomcat applications in AWS.
• Three (3) years performing day-to-day Informatica PowerCenter operations functions administration or troubleshooting tasks.
• Three (3) years of experience as a Batch Operator using Control-M or equivalent.
• Two (2) years of experience working in a PostgreSQL DB or equivalent environment.
• Experience working in the health insurance marketplace healthcare or health and human services domains.
• Demonstrable analytical experience and ability to work in a complex system environment.
• Demonstrable experience with application and batch integration.
• Ability to troubleshoot system issues by collaborating with a team of system operations professionals.
• Ability to work in a multidisciplinary team and effectively communicate with different functions.
• Experience demonstrating critical thinking providing options recommendations and additional actions relating to resolving issues mitigating risks and resolving escalated items in supporting a large or complex infrastructure/systems.
• Experience with operating configuring and troubleshooting Control-M or equivalent batch applications.
• Experience managing web-based systems hosted on the AWS platform.
• Understand java runtime environment concepts such as heap memory thread dumps garbage collection etc.
• Experience working with the Project Management Office (PMO) processes policies and procedures.
• Working knowledge of Electronic Data Interchange (EDI) operations.
• Familiarity with Database and SQL functions.

Education: Bachelors Degree from an accredited college or university with a major in Computer Science Information Systems Engineering Business or other related scientific or technical discipline

*No Visa restrictions*