Product Manager, Interac Direct

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

What You Will Do

Product Ownership & Roadmap Leadership

• Own and evolve the roadmap for Interac Direct a realtime accountbased payment solution serving both issuers and acquirers.

• Drive the endtoend delivery of product features and enhancements (e.g. Notifications realtime transaction capabilities dispute flows) ensuring they meet business objectives and deliver measurable value.

• Lead and support integrations with issuers acquirers and merchants as the platform expands across categories and financial institutions.

Feature Delivery & Execution

• Drive the delivery of product features end-to-end including scoping planning development testing and cross-functional execution across business design engineering compliance and operations.

• Ensure product decisions align with regulatory technical and operational constraints while enabling scalability and reliability across the network.

Requirements & Planning

• Write clear detailed product requirements and user stories aligned with OKRs including precise acceptance criteria.

• Facilitate refinement elaboration and brainstorming sessions with stakeholders and development teams to translate business needs into technical requirements.

• Prioritize tickets and sprint backlogs to maintain development velocity and ensure release readiness.

Release & Operational Management

• Prepare detailed release notes for every deployment ensuring crossfunctional transparency and operational alignment.

• Partner with operations support and clientfacing teams to ensure readiness for new features or platform changes.

• Identify and resolve delivery pain points in collaboration with engineering and Scrum Masters.

Issuer/Acquirer Portal Ownership

• Own the ongoing content and usability of the Portal updating the guide quarterly to reflect product changes.

• Drive UI/UX improvements including localization (e.g. French translations) usability refinements and enhancements that improve client experience.

Customer Experience & Stakeholder Collaboration

• Gather and synthesize customer feedback from issuers acquirers merchants and internal partners.

• Collaborate with marketing support analytics and operations to optimize gotomarket plans.

• Support client onboarding with documentation updates and portal guidance.

Continuous Improvement & Innovation

• Analyze postlaunch performance define success metrics and identify opportunities for iteration and optimization.

• Contribute to longterm strategic planning to ensure Interac Direct remains competitive and aligned with industry and ecosystem trends.

What You Bring

• 7 years of product management or equivalent relevant experience ideally within payments fintech or platformbased environments.

• Bachelors degree in Business Computer Science Engineering or a related field; advanced degree a plus.

• Demonstrated ability to define and deliver complex multi-stakeholder features end-to-end.

• Experience working with APIs technical integrations and performance considerations such as latency throughput and realtime systems.

• Working knowledge of Agile delivery backlog hygiene sprint planning and cross-functional ceremonies.

• Proven ability to translate customer operational and market insights into scalable product solutions.

• Strong communicator capable of aligning engineering business compliance and operational teams.

• Ability to thrive in an environment with evolving requirements diverse stakeholder needs and high operational complexity.

What Were Offering

The hiring range for this position is $100K-$150K and you will also be eligible for our shortterm incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge but Interacs commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.