About Fluidstack

At Fluidstack were building the infrastructure for abundant intelligence. We partner with top AI labs governments and enterprises - including Mistral Poolside Black Forest Labs Meta and more - to unlock compute at the speed of light.

Were working with urgency to make AGI a reality. As such our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers outcomes as our own taking pride in the systems we build and the trust we earn. If youre motivated by purpose obsessed with excellence and ready to work very hard to accelerate the future of intelligence join us in building whats next.

About the Team

The Data Center Operation team supports the companys fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet providing various infrastructure solutions and services ensuring that they are scalable and are reliable.

About the Role

Lead and scale an operations team of 10 technicians and specialists across multiple datacenter facilities within a campus or region. Drive operational strategy team development and execution excellence while managing the end-to-end lifecycle of datacenter infrastructure ensuring 24x7x365 operations meet or exceed SLA commitments.

Key Responsibilities

• Hire develop and manage cross-functional operations teams including Facility Managers Operations Technicians and Logistics Specialists across multiple sites; build organizational capability through performance management coaching mentoring and career development

• Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting resource allocation and succession planning

• Own 24x7 operational accountability ensuring uptime reliability security and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidents

• Ensure effective management of ticket queues work prioritization shift scheduling and on-call rotations across facility operations and logistics teams

• Drive operational KPIs and metrics including uptime MTTR MTBF inventory accuracy capacity utilization and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actions

• Collaborate cross-functionally with Engineering Program Management Supply Chain Construction and Product teams to align priorities and deliver business objectives

• Champion process improvements automation initiatives safety programs and environmental sustainability; lead change management and implement new processes technologies and operational models at scale
  

Basic Qualifications

• Bachelors degree in Engineering Business or Operations Management (or equivalent experience)

• 5 years in datacenter operations mission-critical facilities or IT infrastructure with 2 years managing teams of 10 employees

• Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs

• Deep understanding of datacenter infrastructure including power distribution cooling systems server hardware networking and facility management
  

Preferred Qualifications

• 8 years in datacenter operations with 4 years managing large teams (10 employees);

• Experience at hyperscale providers or Tier III/IV facilities managing 50MW campuses

• Experience with incident management change management vendor management and operational excellence frameworks

• Excellent communication and executive presentation skills with ability to influence senior leadership and cross-functional stakeholders

• Data-driven decision maker with strong analytical skills; demonstrated ability to build scale and develop high-performing teams in fast-paced environments

Salary & Benefits

• Competitive total compensation package (salary equity).

• Retirement or pension plan in line with local norms.

• Health dental and vision insurance.

• Generous PTO policy in line with local norms.
  

The base salary range for this position is $150000 - $200000 per year depending on experience skills qualifications and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email please email with your resume/CV the role youve applied for and the date you submitted your application-- someone from our recruiting team will be in touch.

Required Experience:

Manager