Program Technician Supervisor

Greenville, NC - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Now Hiring a Program Technician Supervisor to Join our Management Team! - Alpine Springs Addiction Treatment

Who We Are

Alpine Springs Rehabilitation and Recovery is a drug and alcohol recovery center located in Greenville (Withdrawal Management/ Detox) and Linesville (Clinically Managed residential) PA that offers individualized treatment using evidence-based practices to those struggling with addiction to leave our facility with the coping skills and knowledge to live a better healthier lifestyle. To meet the needs of our clients our treatment facility is open 24/7.

Who We Are Looking For To Join Our Team

Alpine Springs is seeking candidates who are empathetic and passionate about helping others in a time of need. The ideal candidate must be people-focused team oriented flexible possess good interpersonal skills and can multi-task. Alpine Springs offers the tools and training that will help prepare you for success while employed with our companywhether you are a seasoned professional or someone that wants to learn and grow with our company!

Who We Are

Alpine Springs Addiction Treatment is a drug and alcohol recovery center located in Greenville (Withdrawal Management/ Detox) and Linesville (Clinically Managed residential) PA that offers individualized treatment using evidence-based practices to those struggling with addiction to leave our facility with the coping skills and knowledge to live a better healthier lifestyle. To meet the needs of our clients our treatment facility is open 24/7.

Who We Are Looking For To Join Our Team

Positions Scope

The Program Technician Supervisor monitors Alpine Springs Linesville LLC clients. Ensures clients adhere to the Alpine Springs Linesville LLC policies procedures the PA health Department and CARF Standards.

Responsibilities:

Help clients achieve treatment goals and objectives by coaching and guiding clients in resolving simple problems and acquiring skills for living a sober lifestyle. Model this for Program Technicians you are supervising.
Ensure Program Technician staff follow the posted schedule (groups activities etc.)
Monitor clients for compliance with Alpine Springs Linesville LLC expectations rules and regulations. Give suggestions for proper protocols for Program Technicians to follow.
Conduct change of shift meetings with Program Technician staff and ensure all duties/tasks are assigned to specific staff members.
Ensure that clients are always being monitored by Program Technicians to ensure their safety and well being through regular rounds and roll calls. Program technician staff are to be on the floor not in the office unless performing a specific task. Train Program Technicians in how to do roll call and rounds.
Monitor client attendance and behavior at 12-step meetings educational sessions and meals. Assist with client meals as needed. Train Program Technician staff in the procedure to follow at 12-step meetings.
Supervises clients doing their chores trains Program Technician staff in what chores need to be done and how to show clients.
Conducts group activities for clients (e.g. movies big book groups) and ensures the Program Technicians are following a format to do the groups.
Transport clients to and from appointments admits and discharges and outside 12-step meetings.
Documents facility and activities to ensure the ongoing maintenance of records and reports (e.g. EMR group notes status book and client counts each shift).
Assist and train Program Technician staff in verbal de-escalating techniques of client situations.
Assist with client body and belongings searches and trains Program Technician staff for the proper procedures.
Obtain urine drug screen from clients train Program Technician staff in how to do urine screening.
Assist Program Technician staff in proper monitoring of client visitation training Program Technician staff on the same.
Report all incidents including potential hazards which may result in an accident or injury to the client staff or others.
Demonstrate job specific knowledge of fire and disaster preparedness during drills or actual situations and be able to supervise and train Program Technicians to do the same.
Protect client rights and apply the principles of client privacy and confidentiality to all practices.
Meet all standards for PA Health Department Alpine Springs Linesville LCC and CARF standards.
Maintain the Program Technician schedule to ensure optimal staffing and operational efficiency.
Conduct the annual performance review process provide constructive feedback and establish professional development goals for staff members.
Oversee the approval and documentation of PTO requests call-offs (e.g. requesting medical excuses if required.)
Responsible for being on-call once every 4 weeks.
Responsible for covering any unassigned shifts.
Any other duties as assigned to meet the needs of the business.

Competencies:

Ability to read and write legibly.
Ability to follow supervisors directions.
Knowledge of basic principles and methods of drug and alcohol treatment programs.
Knowledge of basic behavior management and program principles.
Ability to make judgements re: health and welfare program clients and respond appropriately in emergency situations.
Supervise Program Technician staff and work with the clinical director to ensure Program Technician staff are trained appropriately.
Travel to both Linesville and Greenville facility locations.
Ability to work flexible hours (our facility locations are open 24/7).

Qualifications/Requirements:

High School Graduate/GED or equivalent.
Valid Drivers License
Drug and Alcohol experience preferred but not required
CPR certification (preferred but will train)
Proficient computer skills (e.g. will use multiple systems like EMR HR Scheduling Microsoft Office: Word Excel PP Outlook etc.)
Must be flexible (our facility locations are open 24/7.)
Travel to both Linesville and Greenville facility locations is required.
Great interpersonal and communication skills
Attention to detail and problem-solving skills
Great time management skills and ability to multi-task and prioritize work
Excellent documentation and organization skills
Must be kind and respectful to all clients and coworkers have a positive attitude and be a good team player.

Job Type:Full-Time/Salaried position.

Pay Range:Competitive salary; DOE.

Hours of Work/Schedule:

Generally this position is Day shift hours Mon-Fri and will travel to both the Linesville and Greenville facility locations (evenings nights and weekends are possible/required to aid in covering the hours of the company and training of Program Technician staff; must be flexible).
Alpine Springs operates 24 hours per day and 7 days per week schedule. All Employees are assigned shifts to accommodate these hours. All employees are expected to be flexible and understand that they may be asked to work different shifts/ at different sites to aid in covering the hours of the company; Alpine Springs has a facility in Linesville PA (Clinical Managed residential) & Greenville PA (Withdrawal Management/Detox).

What We Offer:Full-Time Employees Are Eligible for Full Benefits Package

Medical Dental and Vision Benefits w/Excellent Company Contribution
401k Retirement Savings Plan w/Company Match
Competitive Salary.
Paid-Training.
Annual PTO.
Casual Dress Code
Employee Assistance Program (EAP)
Employee Rewards and Recognition Programs
A Rewarding Career in Making a Difference in Peoples Lives
And more!

Favorite Employee Mobile App Perks:

Easy-To-Use Employee Scheduling
Pick-up Available Shifts
Submit and Manage Timecards
Online Training Courses
Online Employee Rewards and Recognition System

Ready to join our team Apply online at our website: contact Human Resources for more info at .

Alpine Springs is an Equal Opportunity Employee (EOE).

Required Experience:

Manager

Now Hiring a Program Technician Supervisor to Join our Management Team! - Alpine Springs Addiction Treatment Who We AreAlpine Springs Rehabilitation and Recovery is a drug and alcohol recovery center located in Greenville (Withdrawal Management/ Detox) and Linesville (Clinically Managed residential)...

Now Hiring a Program Technician Supervisor to Join our Management Team! - Alpine Springs Addiction Treatment

Who We Are

Who We Are Looking For To Join Our Team

Who We Are

Who We Are Looking For To Join Our Team

Positions Scope

Responsibilities:

Help clients achieve treatment goals and objectives by coaching and guiding clients in resolving simple problems and acquiring skills for living a sober lifestyle. Model this for Program Technicians you are supervising.
Ensure Program Technician staff follow the posted schedule (groups activities etc.)
Monitor clients for compliance with Alpine Springs Linesville LLC expectations rules and regulations. Give suggestions for proper protocols for Program Technicians to follow.
Conduct change of shift meetings with Program Technician staff and ensure all duties/tasks are assigned to specific staff members.
Ensure that clients are always being monitored by Program Technicians to ensure their safety and well being through regular rounds and roll calls. Program technician staff are to be on the floor not in the office unless performing a specific task. Train Program Technicians in how to do roll call and rounds.
Monitor client attendance and behavior at 12-step meetings educational sessions and meals. Assist with client meals as needed. Train Program Technician staff in the procedure to follow at 12-step meetings.
Supervises clients doing their chores trains Program Technician staff in what chores need to be done and how to show clients.
Conducts group activities for clients (e.g. movies big book groups) and ensures the Program Technicians are following a format to do the groups.
Transport clients to and from appointments admits and discharges and outside 12-step meetings.
Documents facility and activities to ensure the ongoing maintenance of records and reports (e.g. EMR group notes status book and client counts each shift).
Assist and train Program Technician staff in verbal de-escalating techniques of client situations.
Assist with client body and belongings searches and trains Program Technician staff for the proper procedures.
Obtain urine drug screen from clients train Program Technician staff in how to do urine screening.
Assist Program Technician staff in proper monitoring of client visitation training Program Technician staff on the same.
Report all incidents including potential hazards which may result in an accident or injury to the client staff or others.
Demonstrate job specific knowledge of fire and disaster preparedness during drills or actual situations and be able to supervise and train Program Technicians to do the same.
Protect client rights and apply the principles of client privacy and confidentiality to all practices.
Meet all standards for PA Health Department Alpine Springs Linesville LCC and CARF standards.
Maintain the Program Technician schedule to ensure optimal staffing and operational efficiency.
Conduct the annual performance review process provide constructive feedback and establish professional development goals for staff members.
Oversee the approval and documentation of PTO requests call-offs (e.g. requesting medical excuses if required.)
Responsible for being on-call once every 4 weeks.
Responsible for covering any unassigned shifts.
Any other duties as assigned to meet the needs of the business.

Competencies:

Ability to read and write legibly.
Ability to follow supervisors directions.
Knowledge of basic principles and methods of drug and alcohol treatment programs.
Knowledge of basic behavior management and program principles.
Ability to make judgements re: health and welfare program clients and respond appropriately in emergency situations.
Supervise Program Technician staff and work with the clinical director to ensure Program Technician staff are trained appropriately.
Travel to both Linesville and Greenville facility locations.
Ability to work flexible hours (our facility locations are open 24/7).

Qualifications/Requirements:

High School Graduate/GED or equivalent.
Valid Drivers License
Drug and Alcohol experience preferred but not required
CPR certification (preferred but will train)
Proficient computer skills (e.g. will use multiple systems like EMR HR Scheduling Microsoft Office: Word Excel PP Outlook etc.)
Must be flexible (our facility locations are open 24/7.)
Travel to both Linesville and Greenville facility locations is required.
Great interpersonal and communication skills
Attention to detail and problem-solving skills
Great time management skills and ability to multi-task and prioritize work
Excellent documentation and organization skills
Must be kind and respectful to all clients and coworkers have a positive attitude and be a good team player.

Job Type:Full-Time/Salaried position.

Pay Range:Competitive salary; DOE.

Hours of Work/Schedule:

Generally this position is Day shift hours Mon-Fri and will travel to both the Linesville and Greenville facility locations (evenings nights and weekends are possible/required to aid in covering the hours of the company and training of Program Technician staff; must be flexible).
Alpine Springs operates 24 hours per day and 7 days per week schedule. All Employees are assigned shifts to accommodate these hours. All employees are expected to be flexible and understand that they may be asked to work different shifts/ at different sites to aid in covering the hours of the company; Alpine Springs has a facility in Linesville PA (Clinical Managed residential) & Greenville PA (Withdrawal Management/Detox).

What We Offer:Full-Time Employees Are Eligible for Full Benefits Package