Care Center Manager (RN) Mid Pinellas Care Center

Suncoast Hospice a part of Empath Health is seeking a Care Center Manager (RN) to join our team. The Care Center Manager is an integral component of the leadership team at Suncoast Hospice.

Since 1977 Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health we help those living with advanced illness find comfort dignity and meaning while supporting their families and caregivers with guidance and care every step of the way.

What youll Do

• Ensures team decision making and care reflects knowledge of and compliance with agency policies & procedures and governing regulatory bodies.
• The Care Center Manager has the primary responsibility and authority for maintaining quality of patient care in accordance with the organizations objectives and policies through planning coordinating implementing and evaluating the services provided to patients and families.
• This position is responsible for the 24/7 oversight of patient and family services in the Care Center.
• Demonstrates an understanding of key financial indicators and metrics necessary to measure and improve performance.
• Empowers and inspires others to engage in a broader vision of the organization ensuring customer service excellence.
• Provides effective teaching coaching and feedback to promote optimal performance.
• Establishes processes that promotes learning from other people both within and across departments.
• Seeks and responds to feedback from internal/external customers with a sense of urgency.
• Continually works to implement systems processes & best practices that make it enhance the patient/customer experience.

Why Join Empath Health

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical dental vision life insurance retirement with company match plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5 weeks to rest recharge and live your Full Life.
• Grow Your Career: CEU support tuition reimbursement and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness compassion and Full Life Care for All.

What Youll Need

• Education and/or Experience: Bachelors degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience; Masters degree in one of the core disciplines of Hospice preferred.
• Licensure: Valid Florida license as a Registered Nurse
• Certifications: Valid CPR certification from the American Red Cross or American Heart Association.
• Two years Hospice experience. Management experience preferred.
• Employees must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance a copy of which will be placed in the employees HR file.
• Seven to ten total years experience in related discipline.
• Must successfully complete critical thinking skills assessment

Continuing education: Must acquire continuing education and training related to regulatory and professional practices. Demonstrates advancement in knowledge and expertise. .

What Youll Find at Empath Health
Unified in empathy we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida including hospice home health grief care geriatric primary care elder care (PACE) HIV and sexual health (EPIC) and dementia support.
Full Life Care means caring for the whole person body mind and spirit with empathy and dignity. Our care goes beyond medicine to help people feel seen supported and valued at every stage of life.
At Empath Health youll find purpose partnership and possibility in a culture where compassion drives excellence and every team member helps make lifes journey more meaningful.

Required Experience:

Manager