District Operations Manager

Who is Spring Fertility

We are a passionate dedicated team of leading physicians and scientists who have trained at some of the worlds top research hospitals and fertility centers. Together we are building the fastest-growing fertility group in the country grounded in clinical excellence and deliver deeply patient-centric individualized and compassionate care recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals whatever those may be. We believe everyone deserves the opportunity to build a family if they choose and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team

We are a mission-driven organization seeking motivated high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice we balance excellence with a culture that values collaboration positivity and enjoyment in the work we are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism compassion and teamwork we are united by a shared dedication to putting patients first.

Role Summary

TheDistrict Operations Manager Emerging Marketsis responsible fordriving clinic performance operational excellence and growth across Spring and Open Fertility sites inDenverPortlandandfuturemarkets.This role will directly manage practice managers and partner closely with medical and lab directors to deliver high quality care and outcomes at all sites.The District OperationsManagerembodies Spring Fertilitys values of compassion teamwork and innovation. This leader is committed to empowering patients supporting teams and delivering seamless high-quality care.

Key Responsibilities

Clinic Performance & Operations

• Oversee regional clinic performance ensuring excellence in growth patient experience operational efficiency and team engagement.

• Achieve key metrics across volume utilization patient satisfaction (SLAs) labor efficiency and budget goals.

• Ensure smooth day-to-day operations and adherence to best practices in scheduling staffing SOPs regulatory compliance and office processes (e.g. inventory).

• Drive cost-effective operations while maintaining exceptional standards of care and patient experience.

Team Leadership & Development

• Lead and mentor practice managers through coaching feedback and performance management.

• Build leadership capability within the team empowering practice managers to independently drive site operations and results.

• Partner with the People team on hiring engagement and retention strategies.

• Foster a culture of teamwork compassion accountability and continuous improvement through effective communication and recognition practices.

Growth & Financial Performance

• Collaborate with marketing patient onboarding and other cross-functional teams to meet regional growth goals.

• Develop and execute operational plans to support growthincluding staffing space planning and new site development.

• Own P&L performance across regional sites and partner with senior leadership on strategic expansion initiatives.

Performance Infrastructure & Continuous Improvement

• Lead routines for KPI tracking reporting and performance reviews.

• Implement and enhance operational tools such as staffing models scheduling systems and escalation protocols.

• Ensure consistent use and improvement of Spring and Open Fertility best practices.

• Contribute to building scalable infrastructure to support company growth and operational excellence.

Education Licenses Certifications

• Bachelors degree required
• Minimum 35 years of experience in healthcare operations or hospitality leadership required
• Proven ability to lead multi-site teams and drive performance outcomes required
• Willingness to travel 50% across the assigned regions required
• Experience in fertility services or womens health preferred
• Strong understanding of clinic workflows and patient experience drivers preferred
• Demonstrated success in managing P&L team development and operational scale preferred

Employment Type

This is a full time exempt position with required travel

Compensation

The salary range for this role is $150000-$220000. Salary is based on several factors including job related knowledge and skill set depth of experience certifications and/or degrees.

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

• Competitive medical dental and vision plans

• Paid time off to recharge and enjoy personal time

• Access to BetterHelp therapy sessions for mental and emotional wellness

• Commuter benefits and discounted rates on home auto and pet insurance

Investing in your future

• 401(k) with up to a 4% company match

• Comprehensive fertility and parental leave benefits

• Career development opportunities in a fast-growing organization

• Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Dont have it all We still welcome you to apply!

At Spring Fertility we believe that everyone who wants a family deserves to have one regardless of gender sexual orientation race ethnicity or religion. Just as we acknowledge and value the diversity of goals life experiences and unique paths to parenthood among our patients we also actively celebrate diversity within our organization. We are an equal opportunity employer and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background ability and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview and you require accommodation please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process please give us a call!

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