Quality Expert Reviewer – Spanish English
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Quality Expert Reviewer Spanish / English
Location: Dublin City Centre Ireland
Salary: 42667 per year
Contract Type: Permanent Full-Time (40 hours per week)
Schedule: Fully flexible across Monday Sunday 08:00 19:00
Training: 4 weeks onsite in Dublin
Start Dates: Various (upcoming)
Work mode: Onsite no remote option available currently
Overview
We are seeking a Spanish & English-speaking Quality Expert Reviewer to join our dynamic team in this role you will support the quality review of client workflows for global operations ensuring accuracy compliance and excellence across multiple content and risk areas.
You must be able to demonstrate prior Content Moderation experience and show strong cultural awareness for nuanced policy decisions.
Key Responsibilities
You will be responsible for ensuring top-tier quality standards across the following workflows:
- Content Moderation: Review materials that may include topics such as:
- Violence or credible threats
- Self-harm promotion
- Fraud or sale of restricted goods
- Impersonation privacy violations hate speech bullying
- Phishing spam or malware
- Child exploitation or sexual solicitation
- Sensitive content including nudity and adult material
- ID and Authenticity Reviews
- Escalation handling and verification processes
- Coordination with Global Risk Operations (GRO) focusing on viral/meme content dangerous organizations and social/political context review within relevant markets
Ideal Profile & Values
We value candidates who embody the following:
- Process Excellence: Commitment to precision and continuous improvement
- Collaboration: Strong team player with a positive cooperative approach
- Communication: Clear confident verbal and written skills
- Emotional Intelligence: Empathetic respectful and supportive interactions
- Open-Mindedness: Willingness to learn and adapt to new ideas
- Critical Thinking: Logical and analytical decision-making skills
- Solution Orientation: Proactive and results-focused approach
- Entrepreneurial Mindset: Ownership initiative and a drive for growth
What We Offer
- Competitive annual salary (42667)
- Comprehensive healthcare insurance
- 20 days annual leave 10 bank holidays
- 4% pension plan
- Death-in-service coverage
- Performance bonus (non-contractual applicable to certain roles)
Additional Information
- Successful candidates must complete Right to Work Criminal Record and Credit Checks before onboarding.
- No holidays/time-off allowed within the first 8 weeks of training.
- Fully office-based role in Dublin City Centre.
Key Skills
- Facilities Management
- Banking
- Content Writing
- Customer Support
- Fun
- Airlines
