Technical Field Service Specialist, Hospital Patient Monitoring

Job Title

Job Description

As a Technical Field Service Specialist you will be a key member of the implementation & upgrade project and service team implementing and upgrading Patient Monitoring solutions at our customer sites. The main goal of your role is to ensure successful implementations & upgrades and positive customer experiences.

The majority of this position is targeted geographically within either Storstockholm or north of Sweden or Region Västra Götaland but as a natural part of the service organization travel outside this main focus area will be required consequently willingness to travel is necessary for this role.

Your role:

• Install upgrade deploying servicing and/or integrating patient monitoring hardware and software solutions.

• Configuring maintaining and testing our products at customer sites and/or Philips Delivery Center in Upplands Väsby.

• Technical responsibility for the whole implementation process from planning through installation & upgrade go-live and handover.

• Managing detailed quality documentation in adherence to medical directive standards.

Youre the right fit if you have :

• Relevant medical/electrical engineering(or similar) educational background.

• A minimum of 2-3 years of related experience working experience with medical devices and understand the special character working in the hospitals is preferable.

• Have a strong interest and affinity for IT solutions including knowledge on networking (CCNA CCNP CWNA CWTS or equivalent) and IT infrastructures (VMWare Hyper V SQL Server) is preferable

• Self-motivated task-forced team player who is persistent in achieving the goals set.

• Highly professional and knowledgeable approach to solving customer problems and ownership of own projects.

• Fluency in both Swedish English and drivers license (Swedish B) andwillingness to travel

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This role is classified as a field role.

About Philips
Philips is a global leader in health technology committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But its not just what we do its who we are. We are 73000 wonderfully unique individuals with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers needs are changing faster than ever before and while we are proud of what we do already we know we can do more. Thats why we need you to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.

If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. Please kindly apply to the role with a CV in English language

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