Customer Experience Specialist

At Syngenta our goal is to build the most collaborative and trustworthy team in agriculture providing top-quality seeds and innovative crop protection solutions that improve farmers success. To support this mission Syngentas Marketing team is seeking a Customer Experience Specialist in Zapopan Jalisco México. 

Accountabilities 

•  
• Drives business performance by supporting the sales team with customer marketing and demand generation activities. Leads execution of .customer marketing-related activities in the Customer Relationship Management
• Implements the annual marketing plan in close connection with the sales team and within the agreed Marketing budget including campaign planning advertising and promotion execution marketing communication product promotion materials and digital marketing platform management.
• Designs and delivers campaigns including NPIs in close cooperation with the sales teams and Product Specialists through traditional and digital channels.
• Supports business performance improvement by providing data driven customer insights and feedback.
• Works with Territory Product Specialists to communicate customer-facing product communication in-line with Product / Product Line strategy.

Qualifications :

Required  

• Marketing experience: A strong background in marketing is essential including experience in developing and executing successful marketing campaigns.
• Advanced English mandatory.
•  Must be available for field visits.
• Customer experience knowledge: Understanding of customer behavior preferences and expectations is crucial to creating effective campaigns that drive sales and enhance the experience of customers.
• Familiarity with tools such as CRM systems (Salesforce Sales Cloud) marketing automation (Salesforce Marketing Cloud).
• Experience creating customer-facing marketing communication materials that are in line and compliant with a brand standards.
• Data analysis skills.

Additional Information :

What We Offer  

• A culture that celebrates diversity & inclusion promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. 
• Full Benefit Package (Medical Dental & Vision) that starts your first day. 
• Paid Vacation Paid Holidays Maternity and Paternity Leave Education Assistance Wellness Programs Corporate Discounts among other benefits. 

Important: 

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. 

Beyond just believing in the power of diversity Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version building an increasingly welcoming and productive environment. 

All qualified candidates will be considered for our positions without distinction of race gender age nationality or disability 

*This position will not provide relocation support. 

*This position will require immediate availability. 

Be part of a leading company that brings the potential of plants to life. 

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time