Senior Operations Manager

Jacksonville, FL - USA

Yearly Salary: $ 70000 - 85000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Are you looking for a position with a work/life balance Do you want to earn four weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the city you love!!!

Animal Care and Protective Services is actively seeking a Senior Operations Manager.

Did you know as a City of Jacksonville employee you would also have 12 paid holidays and a personal leave day as well In addition to health insurance dental vision life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

This position reports to the Chief of Animal Care and Protective Services and is responsible for assisting in the overall direction coordination and administration of Animal Care and Protective Services (ACPS). Work involves direct oversight of the shelters operational divisions including Animal Services and the Shelter Medical staff as well as assisting with Internal and External programs as needed. This position plays a role in ensuring consistent execution of policies effective communication across divisions and alignment with the Citys mission to protect animals serve the community and promote lifesaving outcomes. The position provides day-to-day operational leadership supervises management staff and acts on behalf of the Chief of Animal Care & Protective Services in their absence.

Examples of Work

Provides direct supervision to the Animal Services Division Internal Animal Programs Manager and External Animal Programs Manager.
Coordinates and aligns departmental goals to ensure consistent communication operational efficiency and mission-driven outcomes.
Oversees the delivery of animal field services and shelter medical programs
Assist with Internal and External Animal programs as needed. Ensures compliance with local state and federal animal welfare regulations as well as City ordinances and policies.
Collaborates with the Administrative Programs Manager to ensure accurate data reporting public communications and technology support across divisions.
Assist the Animal Services Officer Supervisor to develop and recommend new or revised animal services field and dispatch programs policies goals and objectives to ensure the highest level of efficiency and customer satisfaction.
Assist the Veterinarians and Veterinary Technician Supervisor to update and review ACPS medical protocols such as vaccine protocols medical and surgical treatments/procedures feeding and cleaning methods as well implement infectious disease control.
Assists the Chief in developing and implementing strategic plans operational policies and standard procedures.
Manages daily shelter operations identifies cross-departmental challenges and facilitates problem resolution.
Provides leadership coaching and professional development to management and supervisory staff.
Oversees the preparation of performance metrics operational reports and budget recommendations.
Serves as Acting Chief in the absence of the Chief of Animal Care & Protective Services.
Coordinates with external partners rescue organizations and government agencies to enhance community collaboration and animal welfare outcomes.
Ensures consistent compassionate and equitable enforcement of animal care and protection standards.
Represents the department at City meetings community events and professional forums.
Promotes a positive collaborative work culture emphasizing accountability communication and teamwork.
Performs related work as required.

Open Requirements/Supplemental Information

Five (5) years of education and/or professional experience in animal welfare public administration or a related field which includes at least two (2) years of supervisory or management experience in a non-profit or municipal animal shelter is required.
- Animal Control and/or Shelter Medicine experience is preferred.
- A bachelors degree in Public Administration Business Management Animal Science or a related field is preferred.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at . Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education a copy of your college transcript with your social blacked out is required with your application. Transcripts do not need to be official but must state your name the schools name classes taken grades received type of degree and date degree was conferred.

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Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.

If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded veterans preference he or she may file a written complaint within 60 calendar days upon receipt of notification of the hiring decision requesting an investigation to:

Florida Department of Veterans Affairs
Attention: Veterans Preference Coordinator
11351 Ulmerton Road Suite 311-K
Largo FL 33778-1630
Email:

Required Experience:

Manager

Job DescriptionAre you looking for a position with a work/life balance Do you want to earn four weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the ci...