Customer Service Specialist
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Job Location:
Chicago, IL - USA
Yearly Salary:
$ 35000 - 50000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
The Customer Service Specialist supports all clients by assisting with detailed travel research coordinating reservations and ensuring booking details are accurate and complete. This role focuses on customer service booking coordination and administrative accuracy in a remote setting.
Primary Responsibilities
Assist clients with detailed itinerary plans
Research compare and confirm reservation options using approved systems
Provide accurate information and thoughtful recommendations based on client preferences and budget
Communicate professionally and clearly with clients through email phone and messaging platforms
Manage updates changes and service-related concerns in a timely manner
Maintain detailed and accurate client records and documentation
Participate in training meetings and professional development
What We Offer
Fully remote setting
Flexible scheduling
Ongoing training
Access to incentive programs and special perks
Supportive and collaborative team
Required Qualifications
Strong written and verbal communication skills
Attention to detail and organizational ability
Basic computer proficiency and reliable internet access
Minimum age of 18
Legal eligibility to work (US UK Mexico Australia or Spain)
English communication skills
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
