Key Account Specialist
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Job Location:
Kuwait City - Kuwait
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Key Account Specialist
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
The Opportunity
This position works out of our Kuwait location in the Nutrition division.
About Nutrition Division
Our nutrition business develops science-based nutrition products for people of all ages from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands including Similac PediaSure Pedialyte Ensure Glucerna to help get the nutrients they need to live their healthiest life.
Job Purpose
The Key account Specialist is responsible for handling the most important customer accounts in a company. These accounts make up the highest percentage of company income and the key account specialist must build and maintain a strong relationship with the customer. They will be the lead point of contact for all key matters anticipate the customers needs work within the company to ensure deadlines for the customer are met and help the customer succeed. The key account specialist will also bring in new business from existing customers or contacts and will develop new relationships with potential customers
Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquiring a thorough understanding of key customer needs and requirements
What Youll work on
Develop and maintain strategic long-term trusting relationships with key accounts to accomplish organic growth and long-term company objectives
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Resolving key accounts issues and complaints
Managing communications between key accounts and internal teams
Strategic planning to improve accounts results
Establishing and overseeing internal budgets with the company and external budgets with the accounts
Working with sales team advertising logistics marketing and team members from other departments dedicated to the same accounts to ensure the highest quality of service are being delivered and all accounts needs met in a timely manner
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress goals and quarterly initiatives to share with team members stakeholders and possible use in future case studies or company training
Analyzing accounts data to provide customer relationship management
Gather report and communicate customers feedback on service technology and product delivery
Measure track and analyzekey account metrics
Keep abreast with industry and market trends and best practices
Effectively Plan & Execute Direct to Consumer Activities at KAs placement of In-store promoters Display and Merchandising Primary & Secondary Placements Gondola & POSM Placements etc.
Develop solutions to resolve claims or specific issues raised by the KAs.
Regularly track the execution of KAP and impact of activities and performance of Abbott @ KA forecasting stock management & DOH Management at each KA measure ROI and monitor financial viability of the KA.
Required Qualifications:
Bachelor degree of Pharmaceutical Vet Dentistry or Medical are required
5 years relevant experience in Kuwait
Strong track record and relevant KAM experience
Strong negotiation and analytical skills
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on LinkedIn at and on Facebook at
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Kuwait > Al Sanabile Tower : Al Sanabile Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
- Guest Services
- Front Office
- Gym
- Document Control
- Airlines
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
