Staff Software Engineer, AI Member Growth

The role

We are seeking a Staff Software Engineer AI to join the Member Growth organization with the mission of bringing the value of AI to SoFi Members. This role will be pivotal in supporting our members financial journeys through advanced personalization and AI-driven solutions and lead the development of internal frameworks tools and applications that bring cutting-edge capabilities to our marketing communications and measurement systems.

Our goal is to help members navigate their path to financial independence by providing the specific tools resources and guidance they need to succeed. We aim to be a trusted partner in their financial lives delivering timely tailored insights that build long-term confidence. Achieving this requires a thoughtful highly personalized approach to every users unique financial needs.

The ideal candidate possesses a deep understanding of Artificial Intelligence (AI) and Machine Learning (ML) systems paired with a passion for building next-generation products. At SoFi we pride ourselves on the seamless collaboration between Product Design and Engineering; as such you will be involved in the entire product lifecyclefrom initial ideation to deployment and iterative evolution. We are committed to a philosophy of continuous learning and we expect you to be equally dedicated to your own professional growth and the mentorship of your fellow team members.

What youll do

• Drive technical architecture design decisions and cross-functional discussions for AI and ML-based solutions

• Deliver highly available and scalable services in a production environment

• Lead the design development and testing of systems

• Lead code and system design reviews

• Help translate product requirements into user stories and technical solutions

• Mentor other engineers support the technical culture and help grow the team

• Generate ideas for new initiatives and technologies

• Communicate with product managers data scientists data engineers and other software developers

• Consistently demonstrate extremely high levels of technical knowledge ingenuity and creativity

• Develop and apply advanced technologies engineering principles theories and concepts

• Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment

What youll need

• Bachelors Degree in Computer Science or related field or equivalent experience

• 8 years programming experience on a modern stack with expertise in Python

• Experience working with new technologies in the AI stack such as building Agents creating MCP servers fine tuning models prompt engineering and performance evaluation

• Experience working with applications that leverage Large Language Models (LLMs) such as integrating LLMs designing prompts or exploring their practical applications

• Our core stack is Java/ Kotlin/ Spring/ AWS/ Snowflake and we run on Kubernetes in a cloud-native service oriented architecture. You should be comfortable developing using some or all of these technologies

• You should have worked on a SOA or microservice-based application

• Strong sense of ownership; driving a project from inception to completion

• Pragmatic approach towards handling tech debt versus shipping new features

• Experience working in a collaborative coding environment refining designs together working through code reviews and managing pull requests

Required Experience:

Staff IC