EA Area Director of Partnerships

Area Director of Partnerships

(Remote Estate Agency Model)

Role Title: Area Director of Partnerships

Covering: West Midlands

Role Purpose:

The Area Director is responsible for leading scaling and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth people leadership compliance and consistent service delivery ensuring high performance without reliance on physical branches.

Role Benefits:

• Basic salary range of 45000 - 55000 Per year
• On target earnings of up to 85000 Per year
• Company Car or monthly Car Allowance

Key Responsibilities

Commercial Performance & Growth

• Deliver agreed revenue profit and market share targets across a defined area/team.
• Drive instruction levels conversion rates and average fee performance
• Analyse performance data and implement corrective action where required.
• Identify growth opportunities new Partnerships and talent expansion areas.

Recruitment & Retention

• Attract Talent to the business through networking building relationships and creating a strong pipeline of candidates.
• Lead with a robust fair and consistent interview process ensure candidates fit the cultural and commercial capability of the role.
• Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels.
• Ensure all new recruits receive a structured high quality on-boarding experience.
• Provide mentoring and high visibility leadership during the first 90 days of a new recruits service.

Leadership & People Management (Remote Teams)

• Lead coach and performance-manage Partners.
• Foster a high-performance accountable and collaborative remote culture
• Conduct regular virtual one-to-ones performance reviews and team meetings
• Execute effective recruitment onboarding and retention of top-performing agents.

Operational Excellence

• Ensure consistent application of processes systems and best practice
• Act as escalation point for complex transactions complaints or service issues
• Create strong collaborative working relationships between Partners and Support services Nexus Marketing Branch network to enable efficient workflows.
• Monitor service standards customer satisfaction and brand reputation.

Compliance & Risk Management

• Ensure full compliance with estate agency legislation AML GDPR and company policies.
• Monitor audit outcomes and implement improvements where required.
• Promote a strong compliance-first culture across remote teams.

Brand & Market Representation

• Act as a brand ambassador within the area.
• Build strong relationships with local partners introducers and stakeholders.
• Support marketing initiatives and localised/centralised campaigns.
• Maintain consistent brand standards across all Partnerships.

Strategic Contribution

• Contribute to regional and national strategy development.
• Provide insight on market trends competitor activity and customer behaviour.
• Support change initiatives technology adoption and continuous improvement.

Key Performance Indicators (KPIs)

• Revenue and profitability per Partnership delivering accountability to annual branch budget.
• Recruit to build and maintain operational structure in line with agreed budgets.
• Weekly Instruction run rate/Partner.
• Average fee achieved at instruction and exchange.
• Customer satisfaction and complaint resolution.
• Compliance audit results.
• Team engagement retention and productivity.

Skills & Competencies

Essential

• Proven leadership experience within estate agency.
• Strong commercial acumen and data-driven decision making.
• Excellent communication and influencing skills.
• High emotional intelligence and coaching capability.

Desirable

• Experience within hybrid self-employed or multi-branch network agency models
• Familiarity with CRM digital marketing platforms and PropTech tools.
• Change management or scale-up experience.

Personal Attributes

• Self-motivated and results focused.
• Comfortable operating with autonomy and accountability.
• Adaptable and resilient in a fast-changing environment.
• Values-led leader who inspires/builds trust and consistency.

Working Pattern

• Remote-first role with travel required within the area and to HQ based meetings.
• 40 hours a week remote working aligned to business and customer needs.

The Finer Details

We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Well need evidence of your right to work in the UK in the form of:
  Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you.

Equal Opportunities:At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity.

If you have a disability or special need that requires accommodation please let our Talent Teamknow and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be.

To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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