Unified Communications Engineer 6903

Summit Technologies Inc. is seeking a Unified Communications Engineer to support our Federal client. You will be responsible for designing deploying and managing our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise leadership experience and a results-driven mindset to ensure seamless communication solutions that meet our business goals. This is a hybrid role based in Washington DC. where you will be expected to be on site three days a week and two days remote. Candidates must be eligible for a Public Trust clearance.

Key Responsibilities:

• Design and implement scalable VoIP solutions ensuring seamless voice and video communication.
• Manage and maintain Cisco Unified Communications systems (CUCM Unity Connection Contact Center etc.).
• Perform troubleshooting routine maintenance and QoS optimization for communication systems.
• Collaborate with cross-functional teams to integrate VoIP systems with data networks.
• Develop automation scripts to enhance efficiency and reduce manual tasks.
• Conduct regular system health checks and monitor network performance.
• Maintain Unified Communication architecture diagrams and detailed system documentation.
• Provide technical support manage special projects and streamline processes to improve system efficiency.

Required Skills and Experience

• A bachelors degree and a minimum of 9 years of experience in Unified Communications VoIP and telecommunication systems. (4 years experience in lieu of degree).
• Proficiency in tools like PowerShell ServiceNow and SharePoint.
• Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM) Cisco Unity Cisco Contact Center Express (UCCX) Cisco UCS and Cisco Comstice.
• Experience with Calabrio Stonefax Microsoft InGenius and Nuance is a plus.
• Understanding of networking protocols (SIP WAN TCP/IP MPLS etc.).
• Strong leadership research and project management skills with a proven ability to deliver complex solutions.
  

Education

• Bachelors degree in Cybersecurity IT or a related field (or 8 years of equivalent experience).

Certifications (Preferred):

• Cisco Certifications (CCNA CCNP CUCM etc.) and CompTIA Security certification.
• Any relevant Unified Communications certifications.
• Microsoft Azure certifications.

Security Clearance

• Must be eligible to obtain a U.S. Public Trust Clearance

If you feel you are qualified and want to be considered for this position please supply the following to: and please put the job number 6903 in the subject line:

• Updated resume including MM/YYYY for each employer.
• Best times/dates to interview (plus phone # you can best be contacted at).
• Availability to start once given formal offers.

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity national origin disability or veteran status.

Required Experience:

IC