Systems Analyst Sr.

JOB DESCRIPTION SUMMARY:

Were looking for a Systems Analyst / Service Manager who can expertly support multiple enterprise software applications and act as a senior-level system administrator for key countyapplications. This role blends deep technicalexpertisewithstrong communication product ownership and service leadership.

SCHEDULE:

This position follows a hybrid schedule working 40 hours per week from Monday to Thursday with in-office presenceas needed

COMPENSATION:

Hiring Range:$125000-$132000USDAnnually

Compensation will be determined based on education experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance; paid time off and holidays includinga starting bank of 40 hours ofPTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information clickherefor our Total Rewards summary.

ESSENTIAL DUTIES:

• Support a portfolio of enterprise software applications ensuring stability performance usability and strong vendor management.

• Serve as the primary liaison between business stakeholders and technical teams.

• Lead enhancement planning backlog prioritization release management incident response and product roadmaps.

• Champion platform governance quality assurance and standardized processes.

• Manage API integrations data flows and cross-system workflows.

• Apply Agile practices to track work communicate progress and deliver solutions.

• Formulates and definessystems scope andobjectivesparticipatesin developmentincluding analysis design programming testingand implementation. Proposes project scope and overall requirements; analysis of system capabilities and theirutilizationin meeting customer requirements; and designprogrammingand testing procedures. During the implementation phase may develop plans and programs to convert the existing data to the new system. Determination of algorithms and procedures for data conversion. Plans and executes integration and acceptance testing then creates system documentation and user training materials. Determinesappropriate testingrequirements and procedures. Delivers training to all levels of users. Develops plans and programs to convert the existing data to new systems.

• Operatesmaintains troubleshoots and repairs applications to ensure effective and reliable operation. Determinesappropriate operationsand maintenance processes and procedures. Modifies and/or updates the application and supporting environment to ensure reliable operation. Interfaces with internal and external technical resources to resolve conversion and/or production issues. Determination of root issues and creation of solutions.

• Writes and may review document procedures from less experienced staff members.Determination of structureformattingand content of documentation.

• Evaluatesnew and existing hardware/software solutions and makes a recommendation based on implementation feasibility and cost.Determines solutions to be evaluated evaluation criteria each solutions match to the criteria. Understands all aspects of the system and how they work together to ensure a high performing reliable scalable application that meets the needs of the county. Includes a complete understanding of the underlying hardware and software architecture and how the servers databases programming and maintenance of complex technical systems function.

• Other duties and responsibilities as assigned.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience:At least three years of systems administration experience with the installation and maintenance of systems for a significantly sized local enterprise.

Education:Bachelorsin computer science Electrical Engineering or Information Technology or equivalent technical training specific to system administration.

Desired License/Certifications:MCSA MCSE MCSM MCITP or MCTS (Exchange or Windows Server Highly Desired)

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledgeskillsand abilities:

Industry-specific Knowledge:

• Systems analysis ranked 1st

• SQL development (SSIS / SSRS) ranked 2nd

• Project management ranked 3rd

• API integration product ownership and cross-functional project delivery.

• Enterprise systems administration experience.

• Experienceleadingincident response and system diagnostics.

• Experience designing enterprise architectures and planning for growth.

• Skilled in Agile methodologies.

• Five (5) or more years of experience

• Open to embracing the challenge of learning various new systems & processes (Ideal candidate)

Plus:

• Excellent communication skills across all levels of the organization.

• Ability to translate technical information into business language.

• Experience with cloud-native virtualized and on-premises environments.

• Proactive mindset focused on reliability and continuous improvement.

• Local government experience

• PMP/CSM Microsoft SQL ITIL certifications

• SSIS & SSRS experience

Additional Job Information:

• Criminal History and MVR Background Checks are required for every position.

• A valid Colorado drivers license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Drivers license within 30-days of hire or beginning to serve as an intern or volunteer.

• Offer of employment is contingent upon successful completion of criminal history motor vehicle report education verification and/or references.

• In any materials yousubmit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• All Jefferson County Employees must apply through their internal profile.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications interviews or other hiring-related accommodations contact. This contact is for accommodation requests only and cannot provide application status updates.

APPLICATION:

Qualified applicantsare encouraged to applyimmediately. All applicants must submit an online employmentapplication by 11:59PM on the posted cut-off date. Follow this link to apply now:Jefferson County Colorado Career Opportunities

A resume and cover lettersubmittedwith your application are encouraged but will not substitute for the informationrequested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin and applicants are contacted directly by the hiring team if selected. To view the status of your application please log into yourcandidate portal.

For more details on the recruitment process please visit: the Jefferson County Recruitment Team at or