Sales Representative

Shelburne, MA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Harbour Industries LLC

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

Provide pricing and lead times to customers and/or representatives using company guidelines in order to secure orders. This role serves as a key point of contact for customers ensuring orders are quoted entered and processed accurately while maintaining a high level of customer service. The Inside Sales Representative works closely with Engineers Operations Quality Supply Chain and Business Development Managers to ensure customer requirements align with manufacturing capabilities.

Responsibilities

Respond to customer and representative inquiries by providing pricing lead times and product information in accordance with company guidelines.
Understand customer requirements applications and specifications to support accurate quoting and order entry.
Prepare customer quotes and enter customer purchase orders into the system.
Review customer purchase orders to ensure product pricing and delivery accuracy.
Maintain visibility of orders throughout the quoting and production cycle and communicate status updates to customers.
Route technically complex or advanced opportunities to Sales Engineers or Sales Management for further development and closure.
Support channel partners by building relationships and assisting with pipeline development.
Act as a liaison between customers and internal departments including production planning quality and engineering.
Expedite orders as required and assist with resolving delivery or production issues.
Gather information related to returns rework or restocking and coordinate resolution per company policy.
Maintain accurate sales files CRM data and order documentation.
Perform other duties as necessary.
Comply with AS9100 directive specifically Section 7200 Customer Product Quality Requirements.

Minimum Qualifications:

Bachelors degree (BA/BS) or equivalent combination of education and experience.
Minimum of 2 years of inside sales sales support or customer service experience.
Strong communication listening and presentation skills.
Proficiency in Microsoft Office Suite; experience with ERP and CRM systems preferred.
Ability to multitask prioritize and manage time effectively in a fast-paced environment.
Strong attention to detail and follow-through.

Job Requirements

Must be able to comply with all company policies.

Deal with customers in a professional courteous and timely fashion.

Pay Range:

24.75 - 30.25

We offer a comprehensive benefits package that may include medical dental vision 401k matching and more!

Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.

Required Experience:

Harbour Industries LLCAs a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and...